Frontier Business Internet Plans, Pricing, and Review

Frontier Business speeds and data caps: The details

Frontier offers fast internet plans for your business at low monthly rates, but you get only internet service at the base price. Add-ons are available and are reasonably priced, but they don’t come for free. We go over the finer details.

Our favorite plan: Frontier Business

Most business will be well served by Frontier’s 1 Gig service, and it’s a great starting place. It can easily handle up to 20 employees and all the added applications and services your business needs to thrive. For smaller businesses, go with the Fiber 500 plan instead—gigabit internet is probably more than you need.

Frontier Business speeds: What’s best for you?

The speeds you need depend on the number of staffers and customers you have, the applications you use, and the services you offer.

For residential internet, we like to say 100Mbps per person is ideal—it’s enough bandwidth to carry out common tasks like 4K video streaming, video calling, and gaming, plus have some extra bandwidth left over as a buffer. Employees don’t need that much bandwidth per seat (unless they’re pushing large files), so 50Mbps per employee is probably ideal for a couple of employees.

However, you. may need additional bandwidth for things like customer Wi-Fi, e-commerce server hosting, cross-site VPN connectivity, Point-of-Sale (PoS) transactions, and so on.

That said, we have a handy chart to give you an idea of how much bandwidth you need on a per-seat basis, but also factor in all the extra applications and services your business needs to be functional and successful.

Frontier Business policy, fees, and penalties

Frontier keeps it simple when it comes to the legal stuff. There are no contracts (unless you accept certain gift card offers when you sign up), no data caps, and no charges for basic internet equipment. You can even waive the $95 installation fee on certain orders when you order online.

Frontier Business guarantees

Frontier doesn’t offer any kind of uptime guarantees or service level agreements (SLAs) for its business customers, and that’s a little unusual in the industry. Other business internet providers pledge to refund their customers in case of outages or other problems.

That said, you can still be confident in the quality of Frontier’s service. First, the company uses fiber internet, which is much more reliable than cable or DSL internet. Second, you can add backup internet capability for $25 per month if staying online is absolutely necessary for your business.

Frontier Business internet price increase

Your monthly price for Frontier Internet will increase in the range of $15 to $20 per month in your second year of service, but there’s a good chance the company won’t be in business long enough for that to be a concern. Learn more about the proposed sale of Frontier to Verizon and how it could impact your service.

Frontier Business internet price increase

Your monthly price for Frontier Internet will increase in the range of $15 to $20 per month in your second year of service, but there’s a good chance the company won’t be in business long enough for that to be a concern. Learn more about the proposed sale of Frontier to Verizon and how it could impact your service.

Frontier Business Network-as-a-Service offering

Although the service isn’t listed on the Frontier Business website, the company announced it teamed up with Nile to deliver a Network-as-a-Service (NaaS) add-on for business customers. Rather than build and manage an expensive network, businesses can rent the network hardware along with any software-based services. It’s cloud-managed and scalable, too, allowing customers to add and remove components like switches and access points as needed. NaaS is typically more of an enterprise-grade subscription model so availability may depend on the size of your business.

Proposed sale to Verizon

Verizon stockholders have agreed to purchase Frontier for a breezy $20 billion, and the sale is expected to be final as early as the second quarter of 2025. If that happens, Verizon will take over all Frontier’s business and rebrand everything under the Verizon name.

We don’t know how plans and prices will be affected for current Frontier customers, but starting prices for Frontier services as of March, 2025, are lower than starting prices for Verizon customers. However, Verizon doesn’t hike prices after a year like Frontier does. Prices for Verizon business add-ons are higher than similar add-ons from Frontier, but only in the range of $5–$10 per service, per month.

As for the plans themselves, Verizon offers a 200Mbps fiber plan that Frontier doesn’t, but Frontier offers super fast 5,000Mbps and 7,000Mbps plans that Verizon doesn’t. Otherwise, tiers are identical.

In addition to your Frontier Business internet plan, you can tack on additional features to give your business a leg up against the competition.

RingCentral

RingCentral combines instant messaging, video conferencing, phone calling, SMS texting, and eFax into one app. A single RingCentral Essential seat costs $19.99 per month, offering a set number of minutes, SMS messages, and video participants. If your business needs more, Standard and Premium seats are available.

SmartVoice

SmartVoice is a VoIP phone service for Frontier Business customers. It includes over 180 calling features, including instant messaging, visual voicemail, voicemail-to-email, unified messaging, and more. Plus, the Frontier Communicator app allows you to use your personal phone to send and receive calls from your business number.

Secure Pro

Secure Pro provides antivirus and anti-malware protection for up to 35 devices for a monthly fee. It can be installed on Windows PCs, Macs, iPhones, iPads, and Android devices.

Static IP

A static IP is ideal if your business runs an in-house e-commerce server, a VPN service, or multiple cross-site file servers. One static IP address costs $19.99, but you can reserve blocks containing up to 61 usable IP addresses, depending on your location.

Internet Backup

Frontier Internet Backup keeps your business online when your fiber connection goes down by tapping into a 5G or 4G LTE network. This service includes an 8-hour battery backup and a cellular modem supporting up to four wired devices.

Frontier Business internet fees

Frontier Business doesn’t slam your budget with a lot of hidden fees. Standard internet equipment costs you nothing and you get your first VoIP handset for free, although we couldn’t find pricing for extra Wi-Fi extenders after the initial four. Extra phone equipment is available for rent our purchase.

You’ll get charged extra if you opt out of autopay and paperless billing,  but that’s standard practice for internet providers in 2025.

Frontier Business internet installation, equipment, and contracts

Here’s the skinny on what’s involved with your Frontier Business fiber internet plan.

Frontier Business installation

Frontier Business provides pro and self-installation options, depending on your current setup. You can usually waive the $95 fee if your order online.

New installations require a professional installation, while customers with pre-existing fiber setups receive a self-install kit. Some pre-existing installations also include coax cable, so be sure to read Frontier’s Quickstart Guide to see how to connect the extra hardware.

Frontier Business equipment

All plans include a free Ultrafast Wi-Fi 6E System (Sagemcom) packing a 2.5Gbps WAN port, support for MoCA installations, a phone jack, a USB port, two Gigabit Ethernet ports, and a battery backup jack. However, the big callout is its third 6 GHz band with superfast Wi-Fi speeds, but it’s only accessible through Wi-Fi 6E and Wi-Fi 7 client devices.

Wi-Fi 6E Extenders are also available, and the technician sets them up as needed during installation. Every fiber plan includes up to four extenders at no extra cost.

Frontier Business contracts

Frontier doesn’t have the traditional ball-and-chain contract, but you must maintain your business fiber service for 12 months if you accept a Visa® Reward Card. Otherwise, you may be charged a pro-rated early termination fee based on the number of months left in the year.

Frontier Business internet customer ratings

We don’t have information based on its business fiber internet, but we can look at Fronter’s residential internet results to get an idea about customer satisfaction.

According to our data, Frontier’s home internet service is average in terms of customer service and price but below the national average for speed, reliability, and overall customer satisfaction.

Frontier’s business customers presumably have a far better opinion about their fiber internet, given they’re prioritized over residential ones.

Frontier Business vs. the competition

Fiber internet networks rarely overlap, so you may never see Frontier Business mingle with another fiber internet provider. Comparing prices and speeds is always interesting, though.

Frontier mentions dedicated fiber connections in a 2018 blog post, but we’re unsure if its business fiber uses a dedicated line or if clients share bandwidth with their neighbors. AT&T and Verizon list dedicated fiber lines as a second optional service, while Frontier doesn’t.

With Frontier Business, you get a rent-free router and four Wi-Fi extenders with any fiber plan but expect to pay a monthly fee for its security suite. In contrast, AT&T Business provides a gateway and the AT&T ActiveArmor internet security suite at no extra charge. Verizon also includes basic equipment at no extra price.

Our verdict: Is Frontier Business internet right for you?

Frontier Business is an excellent value during the first 12 months. There are no contracts to sign, no data caps and overage fees to worry about, and no equipment fees, making Frontier one of the most budget-friendly and worry-free business internet providers we’ve seen.

But it’s also somewhat of a barebones service by default. There are no included perks outside the rent-free equipment, like anti-malware protection or custom email addresses. All the notable features are add-on services, which can get pricey if you need everything Frontier Business offers.

It may not last long, though. If you’re in a Frontier Fiber area, you may soon be in a Verizon Fios area.

Until then, Frontier’s fiber is limited by its footprint. You’ll likely see it as an alternative to Spectrum Business or Comcast Business, both of which offer cable and fiber in the business space. Go with Frontier’s business fiber if cable internet is your only other option.

FAQ about Frontier Business internet

Methodology

Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.