Our Spectrum Business Internet review
Spectrum offers its business customers the same internet plans as residential ones. The big difference is business customers have access to unique features and add-ons homeowners don’t, like static IP addresses, custom email addresses, internet backup, and more. Plus, business customers get priority support if the internet ever goes out. However, Spectrum Business raises your rates after 12 months, so keep that extra expense on your radar.
Pros
- No data caps
- No contracts
- No modem fee
Cons
- Limited fiber availability
- Wi-Fi access fee
Jump to: Plans and pricing | Speed and data caps | Fees | Installation, equipment, and contracts| Customer ratings | Spectrum Business vs. the competition | Bottom line | FAQ
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Compare Spectrum Business internet plans and pricing
Package | Price | Type | Speed | View on Spectrum's site |
---|---|---|---|---|
Spectrum Business Internet® | $64.99/mo. for 12 mos for Internet only | Cable, fiber | Up to 300Mbps wireless speeds may vary | Shop Plans |
Spectrum Business Internet® Ultra | $114.99/mo. for 12 mos for Internet only | Cable, fiber | Up to 600Mbps wireless speeds may vary | Shop Plans |
Spectrum Business Internet® Gig | $164.99/mo. for 12 mos for Internet only | Cable, fiber | Up to 1,000Mbps wireless speeds may vary | Shop Plans |
Spectrum Business speeds and data caps: The details
What’s the best Spectrum Business Internet plan you can get? Does Spectrum provide enough speed for your business? What’s included with a Spectrum Business Internet plan? We go over the finer details.
Our favorite plan: Spectrum Business
Spectrum Business Internet Ultra is our favorite plan of the three. It gives you lots of speed for a decent price, and it’s perfect for a business with ten or more people. The price includes loads of perks, like malware protection and custom email addresses.
Spectrum Business Internet speeds: What’s best for you?
The best plan for your business depends squarely on your upload and download needs, the applications you use, and the services you offer. In a residential setting, we would suggest 100Mbps download speed for each user, but that may be more than what you need for each employee. However, here’s what Spectrum indicates on its website:
300Mbps | 600Mbps | 1,000Mbps | |
---|---|---|---|
# of employees | Up to 5 | Up to 20 | 20+ |
Spectrum Business Internet data caps: Policy, fees, and penalties
Spectrum Business doesn’t enforce data caps, so there are no worries about overage fees and throttled speeds due to monthly data limits. Your business can download and upload as much as it needs without penalty.
Is Spectrum Business Internet available where you live?
Enter your zip code below to see if you can get Spectrum’s internet services for business in your area.
Spectrum Business Internet: Other notable callouts
Spectrum Business Internet includes the following services at no extra cost to you.
Free domain name
Spectrum Business Internet customers can select and register their domain name for free. Plus, there’s no annual fee, so don’t worry about working a re-registration price into your budget every year.
Custom email addresses
This feature ties into your free domain name. Branded emails advertise your website, help give each employee credibility, and are less likely to end up in a customer’s spam folder.
Spectrum Business Security Suite
Powered by F-Secure, Spectrum’s security suite includes 25 licenses at no extra cost. It protects your company PCs from malware, spyware, hacker intrusions, and more. However, it’s only for desktops.
Spectrum Business deals and promotions
Get Spectrum Business Internet for $39.99 per month when bundled with Business Voice or Business TV service.
Spectrum Business Internet extra features
Feature | Cost |
---|---|
Wireless Internet Backup | $20.00/mo. |
Static IP | Call for price |
Spectrum Business Connect with RingCentral | $19.99/mo. per user for 2+ users* |
Spectrum Business Voice | Starting at $19.99/mo.† |
Spectrum Business TV | Starting at $29.99/mo.‡ |
* when bundled with internet for 2 yrs, includes business phone, video meetings, and team messaging
† per line for 12 mos. when bundled with Spectrum Business Internet
‡ For 12 mos. when bundled with Spectrum Business Internet
In addition to your Spectrum Business Internet package, you can add additional features to give your business a competitive advantage.
Wireless Internet Backup
Wireless Internet Backup provides your business with a cellular connection to the internet that automatically kicks in when your cable or fiber service isn’t available. Pricing includes an LTE modem, which supports up to four devices and download speeds up to 10Mbps. You also get a battery backup for eight or more hours of uptime.
Static IP
A static IP is required if you’re hosting a website or using a VPN for employee remote access or site-to-site communication. Unlike the typical dynamic IP address used in home internet service, this address never changes, so you can link it to your free domain name provided through Spectrum Business.
Spectrum Business Connect with RingCentral
Spectrum Business Connect with RingCentral combines voice, video, and messaging into one app (desktop and mobile). It also includes administration and analytics features for viewing performance reports, getting email alerts when issues arise, managing services, and more. Spectrum Business provides a downloadable list of features in a PDF.
Spectrum Business Internet fees
Fee | |
---|---|
Equipment fee | Included in price |
Advanced WiFi fee | $10.00/mo. |
Installation fee | No fee |
Payment Processing Charge | $5.00/mo. |
There’s nothing to report here. As with Spectrum’s residential internet, the equipment is free to use, but Spectrum charges a monthly fee for Wi-Fi access whether you have Spectrum’s standalone router or a gateway.
Spectrum Business Internet installation, equipment, and contracts
Here’s the skinny on what’s involved with your Spectrum Business cable or fiber internet plan.
Spectrum Business installation
Spectrum provides professional and self-install options. The former is required for new setups, while the latter is ideal if your building is wired for cable or fiber. Spectrum provides instructions on self-installing and registering its supplied modem and Advanced WiFi router for a quick and easy setup.
Spectrum Business equipment
Spectrum Business provides a modem or SONU rent-free, depending on the connection entering the premises. Technically, the Advanced WiFi router is also rent-free, but Wi-Fi access is a service Spectrum charges you each month—you’ll also see this charge if you use Spectrum’s all-in-one gateway.
Spectrum Business contracts
Spectrum Business does not require customers to sign a contract.
Spectrum Business internet customer ratings
Speed | Price | Reliability | Customer service | Overall | |
---|---|---|---|---|---|
Spectrum customer satisfaction rating | 3.9 | 3.3 | 3.7 | 3.7 | 3.7 |
Average rating* | 3.8/5 | 3.4/5 | 3.7/5 | 3.6/5 | 3.7 |
*Based on our annual customer satisfaction survey
While we don’t have feedback on how Spectrum Business customers feel about their service, we can look at the residential side to see how Spectrum fares with its home internet customers.
According to our data, Spectrum ranks higher than the national average in speed satisfaction but is average in terms of overall satisfaction and reliability. Its lowest mark is in price satisfaction—a sore spot Spectrum will continue to endure until it drops the promotional pricing scheme and makes the standard rates more competitive.
Spectrum Business vs. the competition
Provider | Plan price range | Speeds (range) | User rating* | Order online |
---|---|---|---|---|
$64.99–$164.99.mo. for 12 mos for Internet only | 300–1,000Mbps (wireless speeds may vary) | 3.7/5 | View Spectrum Business Plans | |
$40.00–$255.00/mo.‡ | 300–5,000Mbps | 3.9/5 | ||
$69.99–$129.99/mo.§ | 500–2,000Mbps | 3.5/5 | View Frontier Business Plans |
*Based on our annual customer satisfaction survey
‡ Plus taxes and fees. Ltd. avail/areas. Speeds vary, not guaranteed.
§ For first 12 months w/Auto Pay. Max speeds are wired. Wi-Fi, actual & average speeds vary.
When we compare plans, we can see how providers like Spectrum and AT&T weave “free” features into their pricing. For example, Frontier has no extra perks, so its 500Mbps plan is a flat $70 for the first year. In contrast, Spectrum throws in things like branded email addresses, domain name registration, and more for $115 in the first year. Sure, Spectrum’s plan has 100Mbps more bandwidth than Frontier’s, but it’s also not symmetrical (at least, not yet)—even if you have its business fiber service.
Spectrum Business is the only one without multi-gig internet of the three listed above. Currently, the only way to get speeds above 1,000Mbps from Spectrum Business is to wait for the high-split upgrade or option for Spectrum Enterprise with symmetrical fiber speeds up to 100Gbps. AT&T has the most business-grade bandwidth, but does your company really need it?
Our verdict: Is Spectrum Business Internet right for you?
Spectrum Business is a good pick if you don’t need enterprise-grade fiber internet. For the money, you get good, reliable download speeds, plus a few extras, like rent-free equipment, branded emails, domain registration, and around-the-clock technical support.
But Spectrum lacks the symmetrical speeds of rivals AT&T Business and Frontier Business—at least, for now—plus your rates go up after 12 months. Be sure to weigh all your long-term expenses when shopping for the best internet for your business, especially if you need static IP addresses and internet backup service.
FAQ about Spectrum Business internet
Does Spectrum Business offer fiber internet?
Spectrum Business vs Residential: What's the difference?
Spectrum Business vs Enterprise: What's the difference?
Methodology
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to obtain hard-to-find information on price hikes, data caps, and extra fees. We also monitor the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
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