Compañías de Internet en Decatur, AL

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Randy D | 10-02-2023

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Price has almost doubled in under 2 years and connection goes down often. Ready to switch if any other provider becomes available

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Len C | 08-11-2023

Inconsistent speed, highest cost, and very poor service. I am currently on my 5th day of no service. Power pole was knocked down causing an outage. I was notified by Spectrum via text of the outage and notified via text 24 hours later that service had been restored. That was a lie. Submitted an outage report and within 24 hours, received a text stating service had been restored, another lie. The technicians must have only verified that the cable was connected to the splitter on the power pole because the house end of the cable was laying on the ground in the front yard. Submitted another outage report and was told a technician would be out on my 8th day without service. Every time I submitted a report I was moved to the back of the line. Do not use Spectrum unless it is your only choice for high speed service. They have a monopoly in my area and provide horrible customer service because they can...

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Jerry Y | 02-06-2022

Took them over a month to bury the line and another month getting a technician out! Was told $35.99 a month and They put in in 10 months ago, I paid $ 270, and now sent me a bill for over $576! That doesn’t compute. ! I’ve filled arbitration against them! STAY AWAY!

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