Compañías de Internet en Orange, CA

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William G | 01-26-2023

Usuario Verificado

This is by far the worst most inconsistent internet service I ever had and I pay for the Gig. It's 2023 how about we update our lines maybe go fiber, Maybe get some happy customers, Maybe if it was fiber I could deal with all the other BS. It's too bad this is the only provider in my area. Can't wait for AT&T fiber to come rolling my way. If I could give zero stars I would!

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Ty H | 06-25-2019

Its probably different in other areas. I know pectrum is bad in other states. But they work in California. Fam switched to ATT to save money. They even promised the interview speed will be on par, if not better than what we had with Spectrum. Thats what the tech guys told us from ATT. That was a lie. My internet speed maxed out at 4.55 download speed. 1.65 upload. The tech support was a joke. I called them to see if they can send a tech out to increase the speed. For what ever reason. They didn't have the account on file. I was told by customer service that I need to drive to a ATT store to make an appointment. That didn't make sense to me. I go to the store. I told them about the issue. They told me they don't offer fast internet service in my area. That's just a bad area for internet service. Finally able to get a hold of tech support. They say the same thing. The max download speed is 4.65. The upload speed is 2.0 plus. That's pathetic. Why lie to customers like that? Why waste people's time? They charged 98 dollars to move equipment to another room. I personally went back to Spectrum. My speed is 20 times faster than what ATT can offer. I almost said b.s at the store. I had no problems with Spectrum for internet service. All the internet companies out there. ATT is the worst one I had in California. The customer service is very unprofessional, and very unacceptable. The fact that both tech guys flat out lied about the internet speed. Really annoys me quite a bit. Due to my experience with them. I will never buy an ATT product anywhere. Even in a different state.

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