Compañías de Internet en Sparks, NV

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Candice M | 03-24-2026

I am very disappointed and unhappy with spectrum as a whole. I have been a loyal customer for years! I never missed any of my payments, they were always made on time. For starters, the price you are charging for your internet-only service ($79.99) is absolutely outrageous, especially given that everything is DIY. You have to install it yourself, and trying to get someone out to service it in a timely manner when you do have an issue is unrealistic, after having to deal with troubleshooting it yourself with AI because you guys dont WANT to send out a person. I moved and cancelled my services on February 4, 2026. A month later I received a notice stating that I owed you guys a full months of service?????? Why, would I be obligated to pay for a service that I didn't even use. I called a couple of different times to try to speak with someone to negotiate this, and was told they do not negotiate, no matter what, and that I will be required to pay the full amount. I paid the bill..... Thank you, guys, for showing me that you truly do not value your loyal customers. I will never refer you guys to anyone again, will no longer use your services, and will be sure to let all of my family and friends know they should look for another service provider, as you guys don't care about your customers, which is very disappointing because I have referred you to many of my friends and family in past and have always used your services just to be treated unfairly.

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Cheryl B | 09-16-2023

Price has gone up 3 times in 2 years!

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Cheryl H | 02-03-2023

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All the services are way overpriced. Customer service personnel are terrible. I tried to downgrade my internet with them and they told me I had to completely discontinue service for 30 days before I could get a lower price. I'm 68years old and on a fixed income and many people not matter what the ages cannot afford their lousey unreliable, always buffering internet.

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