Internet providers in | 33780 Pinellas Park, FL

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Lacey R | 03-15-2022

Verified User

I turned in my equipment on the last day of the billing cycle and was billed for a whole extra month afterwards. No pro-rating, okay, but I turned in the equipment…. It would seem like this is something customer service would handle but when it was brought to them, they acknowledged that the equipment was turned in and continued to uphold the charges. I literally used it zero days that month. Will not be recommending this service to anyone and discouraging anyone who asks me about it. Unfortunate.

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Joseph K | 03-01-2019

This company is the worst one I’ve been with yet. They lie about gift cards you are supposed to recieve when setting up an account with them. They told us we would recieve 3 $100 gift cards 6 months later and the “manger” on call wants to tell us we were never told that and then our price is about $40 more than quoted and of course when we ask them to listen to the recorded call where we set up service with them to hear what price we were told and what gift cards we were offered no one wants to review them. We will be leaving this company your customer service employees are rude and I’m tired of dealing with this bull crap every month

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Gina M | 11-04-2015

I would rate Brighthouse Networks with a score of six out of ten. Although I have the lowest price option for internet service offered in my area, it seems to "cut out" out often and we have to constantly reset the modem.

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