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Overview of internet satisfaction and availability in Mississippi

Customers in Mississippi are delighted with their internet options, ranking 5th overall in customer satisfaction. One reason may be because Mississippians have access to a wide variety of internet providers and plans. Most cities in the state have access to three or more providers, this can help customers comparison shop and get the best deal around. You can find top providers like AT&T, Xfinity, and Spectrum throughout the state, as well as smaller regional providers like C Spire fiber and First Step Internet.

Internet providers received an average satisfaction rating of 3.9 out of 5 stars from customers in Mississippi.

That ranks Mississippi 5th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Mississippi

 3.9/5 average customer satisfaction rating
 5th national ranking for customer satisfaction

$70.93 average price per payment for internet, per household

93.7% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.9/5 average reliability rating of services state-wide

Population:
2,961,279 people

2.51 average people per household

$42,403 average income per household

41 average age per household

49% of population employed

80

7% lower than national average

Ranked 48th nationally

89

30% higher than national average

Ranked 18th nationally

99%

14% higher than national average

Ranked 28th nationally

68%

13% lower than national average

Ranked 49th nationally

Average download speed
108.3 Mbps

21.11% lower than national average
Ranks 41st nationally

Average upload speed
84.2 Mbps

44.08% higher than national average
Ranks 1st nationally
Compare your speed to the Mississippi average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Mississippi

Provider Avg download speed Avg upload speed Availability Order online
XFINITY 220.44 Mbps 25.2 Mbps 95.78% View Plans for Xfinity
C Spire 203.87 Mbps 148.49 Mbps 77.16%
Spectrum 196.87 Mbps 14.14 Mbps 48.9% View Plans for Spectrum
Sparklight 187.62 Mbps 23.37 Mbps 64.63% View Plans for Sparklight
AT&T 168.4 Mbps 171.91 Mbps 34.73%
99% of people in Mississippi have access to 100Mbps or faster broadband, ranking 27th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 165.45 Mbps 98.57% 94.47% See all providers for Satellite
LTE Home 150 Mbps 0.35% 98% See all providers for LTE Home
Fixed Wireless 17.19 Mbps 23.68% 64.73% See all providers for Fixed Wireless
Fiber 2730.77 Mbps 88.63% 52.75% See all providers for Fiber
DSL 71.51 Mbps 72.85% 47.59% See all providers for DSL
Cable 1777.29 Mbps 51.83% 89.53% See all providers for Cable
5G Home 239.26 Mbps 94.23% 48.24% See all providers for 5G Home

Best cities for internet in Mississippi

Cities in Mississippi with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Pearl 242.5 Mbps 175.8 Mbps 69% AT&T
Ocean Springs 241.7 Mbps 190.9 Mbps 76% AT&T
Petal 240.57 Mbps 185.49 Mbps 21% XFINITY
Brandon 236.83 Mbps 123.33 Mbps 73% C Spire
Gulfport 231.28 Mbps 135.87 Mbps 77% AT&T
Olive Branch 225.92 Mbps 67.72 Mbps 55% CenturyLink
Clinton 224.53 Mbps 105.11 Mbps 59% C Spire
Meridian 221.77 Mbps 59.43 Mbps 60% C Spire

Pearl is the best city in Mississippi for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Ocean Springs and Petal also earn top rankings, according to our data.

The most connected cities in Mississippi

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Ridgeland 24,618 100% 100% 100%
Jackson 153,271 100% 100% 100%
Madison 27,595 100% 100% 100%
Pearl 27,255 100% 100% 100%
Richland 7,208 100% 100% 100%
Brandon 25,142 100% 100% 100%
Canton 10,951 100% 100% 100%
Clinton 27,668 100% 100% 100%

Ridgeland is the most internet-connected city in Mississippi. Ridgeland makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Ridgeland's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Jackson and Madison also make it to the top of our list.

Top cities in Mississippi

Jackson

Population: 153,271

Median income: $48,414

181.01 Mbps
avg. download speed

83.99 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

Gulfport

Population: 72,524

Median income: $57,866

231.28 Mbps
avg. download speed

135.87 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Southaven

Population: 54,908

Median income: $74,562

220.26 Mbps
avg. download speed

54.9 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Xfinity

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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