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AT&T Customer Service

www.att.com/support/contact-us/

Talk to an agent about your AT&T service today.

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Get the help you need:

Hours | Outages | Phone support | Online support | Business support | Local support | Pay your bill | Sign up for service | Cancel service | AT&T FAQ

Get the help you need:

Contact AT&T customer service

AT&T customer service phone number

To reach an agent by phone, you can call AT&T customer support at +1-800-288-2020.

If you’re not a current AT&T customer but would like to speak with a representative about ordering an internet plan, you can call +8​6​6​-​3​4​9​-​7​9​8​0​ for assistance.

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AT&T customer service hours

AT&T customer service is available 24/7.

You can also ask questions about AT&T’s service to the chatbot on its website.

AT&T store locations near you

To speak with someone in person, you can use the AT&T store locator to find a nearby store in your area. You can also schedule an appointment from the locator page.

AT&T customer service online

The AT&T support site has resources for all AT&T services, including AT&T Internet. This site is a good starting point for setting up your internet connection, troubleshooting slow or intermittent service, and performing related tasks like changing your password.

You can access support tools through several platforms:

Other AT&T online support

Account and billing FAQs

Other support FAQs

AT&T outages

If you experience an internet outage, you can see the affected areas in the AT&T outage map. From this page, you can also sign up for text updates so that you’ll be notified when service is restored in your area.

The AT&T Smart Home Manager app for iOS and Android also displays your home internet status, including outage information in your area. The app can also help you diagnose other issues with your service to help get you back online.

AT&T customer support for your business

You can reach customer support or submit a ticket for AT&T Business services through its online portal. You can also call +1-844-288-3249 to speak with a Business Center Support representative or +1-800-331-0500 for Premier Business Support.

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Pay your AT&T bill

There are multiple ways to pay your AT&T bill.

  • Pay by logging into your account.
  • Use FastPay to pay your bill without signing in.
  • Pay over the phone (for AT&T wireless customers) by dialing *PAY (*729). Spanish-speaking customers can use *PAGAR (*72427).
  • Set up TXT-2-PAY to pay your bill via text message.
  • Pay in person at an AT&T store.
  • Pay by mail to the following address:

P.O. Box 5014

Carol Stream, IL 60197-5014

We suggest setting up autopay on your account, as it gives you a monthly discount and ensures that you don’t have to worry about getting your payment in late.

Sign up for AT&T service

To sign up for AT&T home internet service, you can call +1-844-249-5043 or click the button below.

View Plans for AT&T

Cancel your AT&T service

If you need to cancel your AT&T service, call AT&T customer support at +1-800-288-2020. Remember to have your account information on hand. You can also put your service on a temporary hold or move your service to a new location.

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AT&T customer service FAQ

How do I move my AT&T service to a different address?

How do I manage my Wi-Fi settings?

Is AT&T internet available in my area?

Is AT&T available in your area?

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