What people really say about Cox
Who knows Cox better than the people who use it every day? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(4/5)
“A little pricey but works great.”
–Kief C.
Verified User
(4/5)
“I have speed as advertised and only had one outage in four years.”
–Robert S.
(2/5)
“If you are into sports Cox is your type of cable. MULTIPLE sports stations”
–Sandra M.
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266 Cox customer reviews.
Verified U | 05-19-2023
Cox is expensive and has intermittent issues with reliability and speed. Waiting on their fiber optic to help improve my issues
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Verified U | 05-19-2023
I'm loving the speed and it connects great with my Amazon fire TV. So far I don't have any issues with Cox
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Verified U | 05-13-2023
I think that Cox is a great place for internet. Cox is awesome and I like that there customer service is great they could do a few things better and those things are respond faster and customer service but overall it is awesome and I definitely recommend it.
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Verified U | 05-04-2023
Internet speeds are very nice, but outages do occur about twice a month. It's not enough to bother me, and I'm overall pretty satisfied with Cox's service.
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Verified U | 05-04-2023
Cox is the only internet fully available. They are way overpriced, but nobody else offers what they have.
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Verified U | 05-04-2023
Great coverage, great at explaining steps to fix a problem. Love the price of my service
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Verified U | 05-04-2023
I have had great experiences with their customer service reps. They are very helpful and willing to correct issues.
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Verified U | 05-04-2023
I like everything they've provided me so far. I like their programs to help low income people have computer and internet
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