What people really say about Nextlink Internet
Who knows Nextlink better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(5/5)
“Reliable non-oversubscribed internet that delivers on their promise!”
– David J
(5/5)
“Had a Tech come out today to fix my internet connection, name was Daniel K. Could not have asked for a better service, friendly and fixed everything in no time flat, never been so happy with service. Thank you Daniel!”
– Caroll H
(3/5)
“Easy to reach and good customer service. Rare outages and if it does occur, it’s fixed quickly.”
– Verified User
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Read our Nextlink Internet customer reviews.
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41 Nextlink Internet customer reviews.
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Marcus W | 06-15-2024
Fiber cable was broken by mowers. 2 customers out and they said they would send someone out in 2 weeks! Two Weeks! That is terrible customer service
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David J | 08-16-2023
Reliable non-oversubscribed internet that delivers on their promise!
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Caroll H | 04-25-2023
Had a Tech come out today to fix my internet connection, name was Daniel K. Could not have asked for a better service, friendly and fixed everything in no time flat, never been so happy with service. Thank you Daniel!
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Bryan E | 04-10-2023
worst provider ever they sell something that doesn't work.Have had problems since day 1
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S C | 03-24-2023
Literally any time we have anything but sunny weather we lose our internet for an extraordinary amount of time (a day and a half at one point). We are given different answers as to what the issue is, or sometimes no answer at all. We never receive an ETA on a resolution and no one ever calls back like they say they will. Worst internet service I've ever had.
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Verified U | 07-12-2022
Easy to reach and good customer service. Rare outages and if it does occur, it's fixed quickly
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Verified U | 07-12-2022
I have had very few issues, that were resolved within a few hours.
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Verified U | 07-12-2022
Easy to bundle services. Quite often have internet problems. Also phone problems no line.
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