Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Previously writing under the name Rebecca Palmer, Chili’s work as a writer, reporter, and editor has appeared in a wide range of news, consumer tech, and business publications.

Is Verizon Internet Down?

by Chili Palmer | Apr 11, 2025 | Brand Guides, How-To

Find out about Verizon internet outages and what you can do to get back online.

What Do You Actually Pay for T-Mobile Home Internet?

by Chili Palmer | Apr 10, 2025 | Brand Guides

Will your bill for T-Mobile home internet be higher than you planned? Learn what to expect.

Could You Qualify for $1,000+ From T-Mobile?

by Chili Palmer | Apr 9, 2025 | News

T-Mobile offers more than $1,000 to customers who sign up by May 15. Get the details.

News - Verizon Achieves 5.5 Gig Download Speeds on 5G

Is Verizon’s Three-Year Price Guarantee All Hype?

by Chili Palmer | Apr 4, 2025 | News

Verizon now has a three-year price guarantee on mobile and internet plans. Should you switch?

T-Mobile Buys New Fiber Internet Infrastructure

by Chili Palmer and Peter Holslin | Apr 2, 2025 | News, Technology

T-Mobile already made a big splash with its 5G Home Internet service, but now the cellular carrier is also offering fiber internet.

How Much Internet Speed Do You Need for YouTube TV?

by Chili Palmer | Apr 1, 2025 | Internet Speed Guides, Streaming Guides

You can watch YouTube TV with slow internet, but you need faster speeds for more devices or better picture. Get details and recommendations for finding the right plan.