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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

birds eye view perspective of a woman sitting in a chair using a laptop while on the phone and using credit card
Best Cheap Internet Providers and Plans of 2026

by | Mar 23, 2026 | Brand Guides, Featured

Our comprehensive guide walks you through the best way to get cheap home internet.

Are you paying more for internet than you expected?

by | Mar 23, 2026 | Brand Guides, Internet Buying Guides

Learn about the fees, promos, and price increases to expect from your internet provider.

Earthlink logo with internet outage icon
Is EarthLink Internet Down?

by | Mar 20, 2026 | Brand Guides, Equipment Guides, Internet Outage

There may be an outage, or it could be your equipment. Get helpful tips and contact info.

Spectrum logo with internet outage icon
Is Spectrum Internet Down?

by | Mar 20, 2026 | Brand Guides, Equipment Guides, Internet Outage

Troubleshoot your Spectrum Internet and see whether you’re part of a widespread network outage.

senior woman on phone using laptop
3 Internet Plans Seniors Can Trust

by | Mar 20, 2026 | Brand Guides, Internet Buying Guides

Get a multi-year price lock to keep monthly internet prices consistent.

T-Mobile Home Internet logo with internet outage icon
Is T-Mobile 5G Home Internet Down?

by | Mar 19, 2026 | Brand Guides, Equipment Guides, Internet Outage

Is your T-Mobile Home Internet down? Learn how to tell and when to reach out for help.

Best Private Video Calling Apps

by | Mar 17, 2026 | Security, Streaming Guides, Technology

Signal is the most secure video calling app, but FaceTime or WhatsApp might be easier to use.

AT&T logo with internet outage icon
Is AT&T Internet Down?

by | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage

Learn about AT&T internet outages and find out how often they happen with fiber internet, 5G internet, and DSL connections.

Spectrum versus Frontier A Verizon Company
Spectrum vs. Frontier: Which Internet Provider Is Best for You?

by and | Mar 17, 2026 | Provider Comparisons (Versus)

If it’s Spectrum vs. Frontier, go with Frontier. Frontier’s fiber internet offers speeds fast enough for any home, and the 50/50 and 500/500 plans are a great value.

Mediacom outage feature image
Is Mediacom Internet Down?

by | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage

Learn how to troubleshoot in case of an Mediacom internet outage and find out how to call for help.

Xfinity logo with internet outage icon
Is Xfinity Internet Down?

by | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage

Figure out if Xfinity internet is down in your neighborhood, learn why outages happen, and get tips on getting back online fast.

Optimum logo with illustrated icon of arrow pointing up with dollar sign overtop to communicate Optimum price hikes
What Do You Actually Pay for Optimum Internet?

by | Mar 16, 2026 | Brand Guides, Internet Buying Guides

Optimum raises monthly prices after 12 and 24 months. Know what to expect.