Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Aug 29, 2025 | Brand Guides, Equipment Guides, Internet Outage
There may be an outage, or it could be your equipment. Get helpful tips and contact info.
by Chili Palmer | Aug 29, 2025 | Brand Guides, How-To
Find out how much speed and data you need to watch Disney+ and get cheap plan options.
by Chili Palmer | Aug 29, 2025 | Provider Comparisons (Versus)
T-Mobile and unWired Broadband both offer a fixed wireless connection, but T-Mobile is more affordable and widely available.
by Peter Holslin and Chili Palmer | Aug 28, 2025 | Provider Comparisons (Versus)
You get bargain deals and cheap prices from T-Mobile 5G Home Internet, while Breezeline delivers faster speeds over a reliable cable connection. Read on to see which of these providers works best for you.
by Chili Palmer | Aug 28, 2025 | Brand Guides
Learn about wireless internet, and find out what’s available where you live.
by Chili Palmer | Aug 20, 2025 | Brand Guides, FAQ, Low-Income
Breezeline offers two cheap plans for basic internet, but only one requires income qualification.
by Chili Palmer and Peter Holslin | Aug 20, 2025 | Streaming Guides
The NFL’s top streamers—plus internet deals and tech tips to optimize your big-game viewing
by Austin Aguirre and Chili Palmer | Aug 19, 2025 | FAQ, Internet Speed Guides
Find out how to tell if your internet is being throttled, other reasons your internet speed slows down, and what to do if you’re being throttled by your ISP.
by Chili Palmer | Aug 19, 2025 | Streaming Guides
Understand the basics of 4K streaming so you can get the most out of all your services.
by Peter Christiansen and Chili Palmer | Aug 19, 2025 | FAQ
Broadband is another term for high-speed internet access, initially used to differentiate services like DSL and...
by Chili Palmer | Aug 19, 2025 | Provider Comparisons (Versus)
Verizon has the slight edge here, but both carriers offer reliability and reasonable prices.
by Chili Palmer and Peter Christiansen | Aug 18, 2025 | FAQ, Internet Speed Guides
Take a quick speed test, then learn what the results mean and get troubleshooting tips.