Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Mar 31, 2026 | Brand Guides
The best no-contract plans of 2025 are easy to get, easy to cancel, and cost about $50 per month.
by Chili Palmer | Mar 31, 2026 | Brand Guides, How-To, Low-Income
Quantum Fiber is a Lifeline participant and encourages former ACP customers to apply.
by Chili Palmer and Peter Holslin | Mar 30, 2026 | How-To
Get easy travel Wi-Fi using your own smartphone or see our list of chains with free hotspots.
by Chili Palmer | Mar 27, 2026 | Internet Buying Guides
Learn about what you could gain by shopping for internet service at least twice a year.
by Chili Palmer | Mar 23, 2026 | Brand Guides, Equipment Guides, Internet Outage
There may be a CenturyLink outage, or it could be your equipment. Get helpful tips and contact info.
by Chili Palmer | Mar 20, 2026 | Brand Guides, Equipment Guides, Internet Outage
There may be an outage, or it could be your equipment. Get helpful tips and contact info.
by Chili Palmer | Mar 20, 2026 | Brand Guides, Equipment Guides, Internet Outage
Troubleshoot your Spectrum Internet and see whether you’re part of a widespread network outage.
by Chili Palmer | Mar 20, 2026 | Brand Guides, Internet Buying Guides
Get a multi-year price lock to keep monthly internet prices consistent.
by Chili Palmer | Mar 19, 2026 | Brand Guides, Equipment Guides, Internet Outage
Is your T-Mobile Home Internet down? Learn how to tell and when to reach out for help.
by Chili Palmer | Mar 17, 2026 | Security, Streaming Guides, Technology
Signal is the most secure video calling app, but FaceTime or WhatsApp might be easier to use.
by Chili Palmer | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage
Learn about AT&T internet outages and find out how often they happen with fiber internet, 5G internet, and DSL connections.
by Chili Palmer | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage
Learn how to troubleshoot in case of an Mediacom internet outage and find out how to call for help.