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Category: FAQ

CenturyLink Router image
How to Install CenturyLink Internet

by | Nov 14, 2024 | Brand Guides, Equipment Guides, FAQ

If you’re shopping for a new Internet Service Provider (ISP), you’re probably wondering about the installation process. How long does it take? Will you need to drop a bunch of cash for a professional installation? Or can you just do it yourself? We’ll answer all those questions and more in this guide to CenturyLink installation.

Will Paying for Faster Internet Improve My Wi-Fi Speed?

by | Nov 14, 2024 | FAQ

Yes, upgrading to a faster internet plan should improve your Wi-Fi speed if your provider isn't...

EarthLink low-income internet
How To Get Low-Income Internet through Earthlink

by | Nov 5, 2024 | Brand Guides, FAQ, Low-Income

Though the Affordable Connectivity Program is ending, customers can still get assistance on their internet bill through other programs.

Home Broadband
What is Broadband?

by | Oct 16, 2024 | FAQ

“Broadband” is another term for high-speed internet access. In the United States, broadband is defined by...

orange and white life raft floating in open water
Are There Programs Available To Help Make Internet Service More Affordable?

by | Oct 16, 2024 | FAQ

Find out about available government assistance programs, income based programs and ISP low income family plans to help make internet service more affordable.

Two kids using wireless internet
How to Get Internet without a Phone Line or Cable

by | Oct 14, 2024 | Brand Guides, FAQ

Browse the top internet providers and plans without committing to a phone line or cable plan. Compare speeds, prices, plan details and more.

Is It Worth It to Get Fixed Wireless Instead of Using Your Phone for Internet?

by | Oct 8, 2024 | FAQ

Best fixed wireless plan Verizon 5G Home Price: $50.00/mo. ($25.00/mo. for Verizon Unlimited phone plan subscribers)*...

woman walking down a brightly lit stairway in an office building using an ipad
What Is a Good Download and Upload Speed?

by | Oct 3, 2024 | FAQ, Internet Speed Guides

What actually counts as “good internet?” Know what speeds you have and what the right speed is for you with our helpful speed guide.

Optimum low-income internet feature image
How To Get Low-Income Internet through Optimum

by | Sep 24, 2024 | Brand Guides, FAQ, Low-Income

Optimum Advantage Internet is designed for low-income households. Find out if you qualify.

Internet Infrastructure
How Does the Internet Work?

by | Sep 6, 2024 | FAQ, Technology

You probably use the internet every day, but how does it work? Our guide explains everything.

A frustrated man sitting at his computer
Why Can I Only Get a Few Internet Providers?

by | Sep 5, 2024 | FAQ, Technology

Many cities have only one or two providers, and between 21 and 41 million Americans don’t have access to high-speed internet at all. If this is you, find out why.

A router in a hallway
Where Is the Best Place to Set Up Your Router?

by | Jul 31, 2024 | FAQ, Technology

If you still find spots in your house where you don’t get internet, you may need to move your router. Here’s where you should place it.