Category: FAQ
by Andrea GutierrezPrieto | Aug 12, 2025 | FAQ
Learn how to lower your internet bill with our helpful money-saving tips.
by Chili Palmer | Aug 7, 2025 | Brand Guides, Equipment Guides, FAQ
If you’re shopping for a new Internet Service Provider (ISP), you’re probably wondering about the installation process. How long does it take? Will you need to drop a bunch of cash for a professional installation? Or can you just do it yourself? We’ll answer all those questions and more in this guide to CenturyLink installation.
by Peter Christiansen | Aug 4, 2025 | FAQ
Yes, if the plan you signed up for doesn't offer as much download speed as you...
by Peter Christiansen | Aug 2, 2025 | FAQ
Fiber is fast. Really fast. In fact, it’s the fastest way we have to transmit data, which is why having fiber internet in your home gives such a smooth internet experience. But how fast is fast?
by Kevin Parrish | Jul 31, 2025 | Brand Guides, FAQ, Low-Income
Optimum Advantage Internet is designed for low-income households. Find out if you qualify.
by Kevin Parrish | Jun 13, 2025 | FAQ, Technology
Confused about megabits and megabytes? We’ll explain what the difference is so you can keep them straight when it really counts.
by Chili Palmer | Jun 5, 2025 | Brand Guides, FAQ, Low-Income
Sparklight’s Lift plan lets low-income customers skip autopay, installation, and equipment fees.
by Austin Aguirre | Jun 2, 2025 | FAQ, Internet Speed Guides
Finally – your ultimate guide to fixing slow internet. Quick fixes, step-by-step help, common problems, factors that might effect speeds, and more.
by Kevin Parrish | May 30, 2025 | FAQ, How-To
You don't need a landline or even a mobile phone number to make phone calls anymore—we...
by Rebecca Lee Armstrong | May 30, 2025 | FAQ, Internet Speed Guides
Internet demands can be high when sending emails, video-conferencing, and just doing your job. So how much internet speed do you need when working from home?
by Kevin Parrish | May 30, 2025 | FAQ
If you’re setting up your own router or trying to fix an issue with your network, there’s a lot to learn about what cables you’ll need and how to use them.
by Peter Christiansen | May 1, 2025 | FAQ
Internet connections are often talked about in terms of maximum speed and ideal conditions, but in...
