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Category: FAQ

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How Much Should I Be Paying for High-Speed Internet?

by | Aug 2, 2025 | FAQ

The available internet packages will vary greatly by location but on average cost about $50.00 per month for about 100 Mbps of speed. The average advertised package for stand-alone internet service in America is around $50 per month during the initial promotional offer and about $60 per month after the promotional period expires.

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How To Get Low-Income Internet through Optimum

by | Jul 31, 2025 | Brand Guides, FAQ, Low-Income

Optimum Advantage Internet is designed for low-income households. Find out if you qualify.

Bits and Bytes
Megabytes, Megabits, Gbps & TB: What you need to know

by | Jun 13, 2025 | FAQ, Technology

Confused about megabits and megabytes? We’ll explain what the difference is so you can keep them straight when it really counts.

When will Google Fiber be available in your city?
When Will Google Fiber Be Available in Your City?

by | Jun 12, 2025 | FAQ, Technology

Google Fiber offers one of the fastest and most highly rated internet connections in the country,...

Sparklight low-income internet feature image
How To Get Affordable Internet From Sparklight

by | Jun 5, 2025 | Brand Guides, FAQ, Low-Income

Sparklight’s Lift plan lets low-income customers skip autopay, installation, and equipment fees.

Why is my internet slow
8 Reasons Why Your Internet is Slow (and How to Fix It)

by | Jun 2, 2025 | FAQ, Internet Speed Guides

Finally – your ultimate guide to fixing slow internet. Quick fixes, step-by-step help, common problems, factors that might effect speeds, and more.

happy woman using cell phone to make a phone call over internet service
The 6 Best Apps for Making Internet Calls 2025

by | May 30, 2025 | FAQ, How-To

You don't need a landline or even a mobile phone number to make phone calls anymore—we...

People working from home - how much speed you need to work from home
How Much Internet Speed You Need To Work From Home

by | May 30, 2025 | FAQ, Internet Speed Guides

Internet demands can be high when sending emails, video-conferencing, and just doing your job. So how much internet speed do you need when working from home?

Man looking at plugging in cables to computer.
How to Connect Your Computer to Your Router with a Wired Connection

by | May 30, 2025 | FAQ

If you’re setting up your own router or trying to fix an issue with your network, there’s a lot to learn about what cables you’ll need and how to use them.

Satellite ground station during a storm
Does weather impact internet connection speeds?

by | May 1, 2025 | FAQ

Internet connections are often talked about in terms of maximum speed and ideal conditions, but in...

Woman using Wi-Fi image
How to Find Free Public Wi-Fi Hotspots

by | Apr 14, 2025 | FAQ, Technology

It’s hard to get anything done in today’s world without an internet connection. Fortunately, free public Wi-Fi has been popping up all over the country, saving us all from draining our data plans. Known as hotspots, these helpful connections make getting Wi-Fi access on the go easy. But how exactly does a hotspot work? And how can you find one near you?

orange and white life raft floating in open water
Are There Programs Available To Help Make Internet Service More Affordable?

by | Apr 10, 2025 | FAQ

Find out about available government assistance programs, income based programs and ISP low income family plans to help make internet service more affordable.