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Category: FAQ

Bits and Bytes
Megabytes, Megabits, Gbps & TB: What you need to know

by | Jun 7, 2024 | FAQ, Technology

Confused about megabits and megabytes? We’ll explain what the difference is so you can keep them straight when it really counts.

Why is my internet slow
8 Reasons Why Your Internet is Slow (and How to Fix It)

by | Jun 5, 2024 | FAQ, Internet Speed Guides

Finally – your ultimate guide to fixing slow internet. Quick fixes, step-by-step help, common problems, factors that might effect speeds, and more.

Viasat low-income internet feature image
How To Get Low-Income Internet through Viasat

by | Jun 5, 2024 | Brand Guides, FAQ, Low-Income

Find out what programs exist that can help you save money on your internet bill each month.

Hughesnet low-income internet feature image
How To Get Low-Income Internet through Hughesnet

by | Jun 5, 2024 | Brand Guides, FAQ, Low-Income

With the Affordable Connectivity Program ending, customers can still get assistance on their internet bill through other programs.

What is the Emergency Broadband Benefit Program?
What Is the Emergency Broadband Benefit Program?

by | Jun 3, 2024 | FAQ

The EBB program ended December 31, 2021 and was replaced by the Affordable Connectivity Program (ACP)....

Starlink low-income internet feature image
Does Starlink Offer Low-Income Internet?

by | May 29, 2024 | Brand Guides, FAQ, Low-Income

Starlink never offered low-income internet, and the end of ACP won’t change that.

Breezeline low-income internet feature image
How To Get Low-Income Internet Through Breezeline

by | May 23, 2024 | Brand Guides, FAQ, Low-Income

Breezeline offers two cheap plans for basic internet, but only one requires income qualification.

Frontier low-income internet feature image
How To Get Low-Income Internet through Frontier

by | May 23, 2024 | Brand Guides, FAQ, Low-Income

Missing the ACP’s monthly discount? Frontier has a cheap fiber internet plan just for you.

How Much Speed Do I Need to Stream Video?

by | May 10, 2024 | FAQ, Internet Speed Guides, Streaming Guides

How much speed do you need for your streaming service? We give you recommended speeds for Netflix, Apple TV+, Hulu, Amazon Prime Video, YouTube, Disney+, Sling™ TV, HBO® GO and more.

Internet Bills Increase as Congress lets ACP Funding Run Out

by | May 1, 2024 | FAQ, News

After months of Congressional deadlock, the Affordable Connectivity Program (ACP) has run out of funds. This means that internet prices will be rising for many households as the subsidy ends.

How Do I Get Wi-Fi in My Car?

by | May 1, 2024 | FAQ

Is car WiFi the same as a mobile hotspot? Find out how it compares and how you can get connected when you’re on the go.

Image of a laptop on a hook
How to Know If Someone Is Stealing Your Wi-Fi

by | May 1, 2024 | FAQ

If your home Wi-Fi is slower than it should be, someone might be stealing your bandwidth....