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Category: FAQ

Home Broadband
What is Broadband?

by | Oct 16, 2024 | FAQ

“Broadband” is another term for high-speed internet access. In the United States, broadband is defined by...

Is It Worth It to Get Fixed Wireless Instead of Using Your Phone for Internet?

by | Oct 8, 2024 | FAQ

Best fixed wireless plan Verizon 5G Home Price: $50.00/mo. ($25.00/mo. for Verizon Unlimited phone plan subscribers)*...

woman walking down a brightly lit stairway in an office building using an ipad
What Is a Good Download and Upload Speed?

by | Oct 3, 2024 | FAQ, Internet Speed Guides

What actually counts as “good internet?” Know what speeds you have and what the right speed is for you with our helpful speed guide.

Internet Infrastructure
How Does the Internet Work?

by | Sep 6, 2024 | FAQ, Technology

You probably use the internet every day, but how does it work? Our guide explains everything.

A frustrated man sitting at his computer
Why Can I Only Get a Few Internet Providers?

by | Sep 5, 2024 | FAQ, Technology

Many cities have only one or two providers, and between 21 and 41 million Americans don’t have access to high-speed internet at all. If this is you, find out why.

The Federal Government is banning TikTok
Is the Government Banning TikTok?

by | Jul 12, 2024 | FAQ, Featured

The U.S. government has been trying to ban TikTok since the Trump administration, with many failed attempts. But in April 2024, the first federal TikTok ban was signed into law. This new law has rightly concerned many political analysts, free speech activists, and TikTok users.

Bits and Bytes
Megabytes, Megabits, Gbps & TB: What you need to know

by | Jun 7, 2024 | FAQ, Technology

Confused about megabits and megabytes? We’ll explain what the difference is so you can keep them straight when it really counts.

Why is my internet slow
8 Reasons Why Your Internet is Slow (and How to Fix It)

by | Jun 5, 2024 | FAQ, Internet Speed Guides

Finally – your ultimate guide to fixing slow internet. Quick fixes, step-by-step help, common problems, factors that might effect speeds, and more.

Viasat low-income internet feature image
How To Get Low-Income Internet through Viasat

by | Jun 5, 2024 | Brand Guides, FAQ, Low-Income

Find out what programs exist that can help you save money on your internet bill each month.

Hughesnet low-income internet feature image
How To Get Low-Income Internet through Hughesnet

by | Jun 5, 2024 | Brand Guides, FAQ, Low-Income

With the Affordable Connectivity Program ending, customers can still get assistance on their internet bill through other programs.

What is the Emergency Broadband Benefit Program?
What Is the Emergency Broadband Benefit Program?

by | Jun 3, 2024 | FAQ

The EBB program ended December 31, 2021 and was replaced by the Affordable Connectivity Program (ACP)....

Starlink low-income internet feature image
Does Starlink Offer Low-Income Internet?

by | May 29, 2024 | Brand Guides, FAQ, Low-Income

Starlink never offered low-income internet, and the end of ACP won’t change that.