Category: FAQ
by HSI Staff | Feb 19, 2025 | FAQ
Once you’ve made the decision to upgrade to a broadband internet connection, you’ll have to either...
by Peter Christiansen | Feb 5, 2025 | FAQ
Many people are unhappy with their current internet plan but are nervous about making the switch...
by Austin Aguirre | Jan 13, 2025 | FAQ, Internet Speed Guides
Find out how to tell if your internet is being throttled, other reasons your internet speed slows down, and what to do if you’re being throttled by your ISP.
by Chili Palmer | Jan 13, 2025 | Brand Guides, FAQ, Low-Income
Sparklight’s Lift plan lets low-income customers skip autopay, installation, and equipment fees.
by Peter Christiansen | Jul 12, 2024 | FAQ, Featured
The U.S. government has been trying to ban TikTok since the Trump administration, with many failed attempts. But in April 2024, the first federal TikTok ban was signed into law. This new law has rightly concerned many political analysts, free speech activists, and TikTok users.
by Peter Christiansen | Jun 5, 2024 | Brand Guides, FAQ, Low-Income
Find out what programs exist that can help you save money on your internet bill each month.
by Peter Christiansen | Jun 3, 2024 | FAQ
The EBB program ended December 31, 2021 and was replaced by the Affordable Connectivity Program (ACP)....
by Chili Palmer | May 29, 2024 | Brand Guides, FAQ, Low-Income
Starlink never offered low-income internet, and the end of ACP won’t change that.
by Kevin Parrish | May 23, 2024 | Brand Guides, FAQ, Low-Income
Missing the ACP’s monthly discount? Frontier has a cheap fiber internet plan just for you.
by Peter Christiansen | May 1, 2024 | FAQ, News
After months of Congressional deadlock, the Affordable Connectivity Program (ACP) has run out of funds. This means that internet prices will be rising for many households as the subsidy ends.
by Peter Christiansen | May 1, 2024 | FAQ
If your home Wi-Fi is slower than it should be, someone might be stealing your bandwidth....
by Peter Christiansen | Apr 30, 2024 | FAQ, News
A federal appeals court overturned the block of New York’s Affordable Broadband Act, which requires providers to offer $15 low-income broadband plans. This ruling comes on the heels of the FCC restoring net neutrality protections and just days before the Affordable Connectivity Program (ACP) runs out of funds.
