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Category: FAQ

Image of fiber optic cable
How Fast Is Fiber?

by | Nov 6, 2023 | FAQ

Fiber is fast. Really fast. In fact, it’s the fastest way we have to transmit data, which is why having fiber internet in your home gives such a smooth internet experience. But how fast is fast?

Zyxel 12-port Ethernet switch
Best High-Speed Network Switches 2024

by | Oct 16, 2023 | Equipment Guides, FAQ

We compare network switches to see which ones deliver the best speeds for your streaming, gaming, or other home networking needs.

Bandwidth vs. Latency: What is the Difference?

by | Oct 16, 2023 | FAQ, Internet Speed Guides

The terms “bandwidth” and “latency” are always associated with speed. But what do they mean and how to they affect speed? We explain the difference.

How Important Is My Wireless Router to My Internet Speed?

by | Oct 16, 2023 | Equipment Guides, FAQ, Internet Speed Guides

A router can’t change your internet speed, but it can make the internet feel slow. We explain why.

Speed throttle dial graphic
How Can I Tell If My ISP Is Throttling My Internet?

by | Oct 13, 2023 | FAQ, Internet Speed Guides

Find out how to tell if your internet is being throttled, other reasons your internet speed slows down, and what to do if you’re being throttled by your ISP.

Switching internet service providers
How to Switch Internet Service Providers with Less Hassle

by | Oct 12, 2023 | Brand Guides, FAQ

Step 1: Understand your internet needs and why you want to switch services
Step 2: Find the costs of canceling your current internet service
Step 3: Find the other Internet Service Providers in your area
Step 4: Pick a provider that matches your needs
Step 5: Call your current ISP
Step 6: Order your new service and schedule an installation date
Step 7: Cancel your old internet service

Satellite ground station during a storm
Does weather impact internet connection speeds?

by | Sep 18, 2023 | FAQ

Weather can negatively impact your internet connection in several ways, depending on what type of connection...

couple enjoying safe internet
Best Internet Browsers for Security

by | Sep 6, 2023 | FAQ

Which web browsers offer the best features for staying safe online? We compare six browsers.

8 Terrifying Security Flaws
8 Terrifying Security Flaws in Your Wi-Fi—And How to Fix Them

by | Sep 6, 2023 | FAQ, Technology

All wireless devices encrypt their connections by default. Well, usually. Some public Wi-Fi networks may not...

Man staring at computer screen with frustrated look
Is My Wi-Fi Slow Because of My Router or My Internet Provider?

by | Aug 3, 2023 | FAQ, How-To, Internet Speed Guides

Your Wi-Fi may be slow due to a number of reasons, including issues with your internet...

Man using laptop and phone at home
How to Check Your Internet Speed

by | Jun 29, 2023 | FAQ, Internet Speed Guides

How do you know your speeds are accurate in all the different online speed tests? Our guide shows you how to get a speed you can trust.

A man looking at his phone, trying to find his IP address
How to Find Your IP Address

by | Jun 15, 2023 | FAQ, Technology

Internet providers generally assign one public IP address to each customer, and it's always assigned to...