Category: FAQ
by Peter Christiansen | Apr 3, 2025 | FAQ, Internet Speed Guides
What actually counts as “good internet?” Know what speeds you have and what the right speed is for you with our helpful speed guide.
by Kevin Parrish | Mar 7, 2025 | FAQ, Technology
If you still find spots in your house where you don’t get internet, you may need to move your router. Here’s where you should place it.
by Kevin Parrish | Mar 3, 2025 | FAQ, How-To
To change your Wi-Fi password and increase your network security, you’ll need a few things first. This guide will walk you through the steps to change your network name and password.
by Kevin Parrish | Feb 28, 2025 | Equipment Guides, FAQ, Technology
Have all your equipment but don’t know where to start? Our guide walks you through the setup.
by Kevin Parrish | Feb 26, 2025 | Equipment Guides, FAQ, Internet Speed Guides
A router can’t change your internet speed, but it can make connections run slow. Find out why.
by HSI Staff | Feb 19, 2025 | FAQ
Once you’ve made the decision to upgrade to a broadband internet connection, you’ll have to either...
by Peter Holslin | Feb 19, 2025 | FAQ
Fiber is fast but do you need it? We compare fiber and DSL internet to help you decide which provider type is the best for your internet needs.
by Kevin Parrish | Feb 8, 2025 | Equipment Guides, FAQ
Logging in to your router, gateway, or mesh system is easy. We show you how.
by Peter Christiansen | Feb 5, 2025 | FAQ
Many people are unhappy with their current internet plan but are nervous about making the switch...
by Peter Christiansen | Nov 5, 2024 | Brand Guides, FAQ, Low-Income
Though the Affordable Connectivity Program is ending, customers can still get assistance on their internet bill through other programs.
by Peter Christiansen | Sep 5, 2024 | FAQ, Technology
Many cities have only one or two providers, and between 21 and 41 million Americans don’t have access to high-speed internet at all. If this is you, find out why.
by Peter Christiansen | Jul 12, 2024 | FAQ, Featured
The U.S. government has been trying to ban TikTok since the Trump administration, with many failed attempts. But in April 2024, the first federal TikTok ban was signed into law. This new law has rightly concerned many political analysts, free speech activists, and TikTok users.