Category: FAQ
by Peter Christiansen | Aug 15, 2025 | FAQ, Internet Speed Guides
The terms “bandwidth” and “latency” are always associated with speed. But what do they mean and how to they affect speed? We explain the difference.
by Kevin Parrish | Aug 12, 2025 | FAQ, Featured
Keeping your router in a closet? Using the same old equipment? These are just a few of the things that can slow your Internet down.
by Andrea GutierrezPrieto | Aug 12, 2025 | FAQ
Learn how to lower your internet bill with our helpful money-saving tips.
by Chili Palmer | Aug 7, 2025 | Brand Guides, Equipment Guides, FAQ
If you’re shopping for a new Internet Service Provider (ISP), you’re probably wondering about the installation process. How long does it take? Will you need to drop a bunch of cash for a professional installation? Or can you just do it yourself? We’ll answer all those questions and more in this guide to CenturyLink installation.
by Peter Christiansen | Aug 4, 2025 | FAQ
Yes, if the plan you signed up for doesn't offer as much download speed as you...
by Peter Christiansen | Aug 2, 2025 | FAQ
Fiber is fast. Really fast. In fact, it’s the fastest way we have to transmit data, which is why having fiber internet in your home gives such a smooth internet experience. But how fast is fast?
by Kevin Parrish | Jul 31, 2025 | Brand Guides, FAQ, Low-Income
Optimum Advantage Internet is designed for low-income households. Find out if you qualify.
by Kevin Parrish | Jun 13, 2025 | FAQ, Technology
Confused about megabits and megabytes? We’ll explain what the difference is so you can keep them straight when it really counts.
by Chili Palmer | Jun 5, 2025 | Brand Guides, FAQ, Low-Income
Sparklight’s Lift plan lets low-income customers skip autopay, installation, and equipment fees.
by Peter Christiansen | May 1, 2025 | FAQ
Internet connections are often talked about in terms of maximum speed and ideal conditions, but in...
by Kevin Parrish | Mar 3, 2025 | FAQ, How-To
To change your Wi-Fi password and increase your network security, you’ll need a few things first. This guide will walk you through the steps to change your network name and password.
by Kevin Parrish | Feb 28, 2025 | Equipment Guides, FAQ, Technology
Have all your equipment but don’t know where to start? Our guide walks you through the setup.
