Category: FAQ
by Peter Holslin | Apr 14, 2025 | FAQ, Technology
It’s hard to get anything done in today’s world without an internet connection. Fortunately, free public Wi-Fi has been popping up all over the country, saving us all from draining our data plans. Known as hotspots, these helpful connections make getting Wi-Fi access on the go easy. But how exactly does a hotspot work? And how can you find one near you?
by Peter Christiansen | Apr 10, 2025 | FAQ
Find out about available government assistance programs, income based programs and ISP low income family plans to help make internet service more affordable.
by Peter Christiansen | Apr 3, 2025 | FAQ, Internet Speed Guides
What actually counts as “good internet?” Know what speeds you have and what the right speed is for you with our helpful speed guide.
by Kevin Parrish | Mar 7, 2025 | FAQ, Technology
If you still find spots in your house where you don’t get internet, you may need to move your router. Here’s where you should place it.
by Kevin Parrish | Mar 3, 2025 | FAQ, How-To
To change your Wi-Fi password and increase your network security, you’ll need a few things first. This guide will walk you through the steps to change your network name and password.
by Kevin Parrish | Feb 28, 2025 | Equipment Guides, FAQ, Technology
Have all your equipment but don’t know where to start? Our guide walks you through the setup.
by Kevin Parrish | Feb 26, 2025 | Equipment Guides, FAQ, Internet Speed Guides
A router can’t change your internet speed, but it can make connections run slow. Find out why.
by HSI Staff | Feb 19, 2025 | FAQ
Once you’ve made the decision to upgrade to a broadband internet connection, you’ll have to either...
by Kevin Parrish | Feb 8, 2025 | Equipment Guides, FAQ
Logging in to your router, gateway, or mesh system is easy. We show you how.
by Peter Christiansen | Feb 5, 2025 | FAQ
Many people are unhappy with their current internet plan but are nervous about making the switch...
by Peter Christiansen | Nov 5, 2024 | Brand Guides, FAQ, Low-Income
Though the Affordable Connectivity Program is ending, customers can still get assistance on their internet bill through other programs.
by Peter Christiansen | Sep 5, 2024 | FAQ, Technology
Many cities have only one or two providers, and between 21 and 41 million Americans don’t have access to high-speed internet at all. If this is you, find out why.
