Is DoorDash Down?

Technical issues are the last thing you need to deal with when you’re already on the verge of a full-blown hangry breakdown. So, let’s fix the problem—and fast.

Is DoorDash really down? Well, it depends. The service rarely experiences major outages, only having about 4–6 per year, though smaller-scale interruptions occur a few times per month. These minor glitches typically show up through a slow app or orders not loading, but are fixed within an hour or so.

Here’s the thing: DoorDash has a 99.5% uptime, which means that it is up and running almost all of the time. Whether your interrupted service is due to an outage or an internet issue, there are things we can do to help.

To get you back online, get your ramen ordered, and quell the hunger pains, keep reading. In this guide, we will help you troubleshoot, diagnose, and resolve the issue as quickly as possible.

How to troubleshoot DoorDash

Let’s get into the thick of it. Troubleshooting technical issues with DoorDash is going to be a series of elimination that includes finding out if the issue is with the app itself, your device, or your internet connection. Walk through each of the steps below to narrow down what kind of problem you are dealing with.

Check for a DoorDash outage

The first—and fastest—thing to check for is a major outage. By searching outage detector sites and social media, you can decipher if the issue is localized to you or if others are experiencing the same thing. An outage will be widespread, so it should be easy to see if DoorDash is down by talking to other users.

No outage? Try these steps next

Alright, so it’s looking like it isn’t a problem everyone is experiencing. That means it is likely a problem with your device or internet connection. Here are a few things you can do to see if it’s an easy fix:

1     Force close and reopen the DoorDash app.

2    Turn off your device and then turn it back on.

3    Update or reinstall the app.

4    Disable your VPN.

5    Switch from Wi-Fi to cellular.

If none of these steps worked, try a different device. Even if your home internet is down and DoorDash isn’t experiencing issues, you should be able to use DoorDash over a cellular connection unless something major is going on with the device you’re using.

But if your device simply can’t access DoorDash using your home internet connection, read on to find out how to resolve your DoorDash woes.

Check your internet connection

If all the troubleshooting we’ve tried still isn’t resolving the problem with your DoorDash app, it’s probably time to face the music; your internet plan is not meeting your needs.

It’s common to outgrow your internet plan or provider, and that’s where we come in to help. Finding an internet plan doesn’t need to take any more of your precious time. In fact, we make it easy for you to find better internet providers in your area by using the zip check finder below. All you need to do is enter your zip code to see the options you have. Don’t worry—we won’t take your information or blow your phone up with spammy calls.

So, let’s do it. Enter your zip below to find better, faster internet.