Is the McDonald’s App Down?

Is it lunch time yet? We’re not going to mince words. You’re here because you’re having issues with your McDonald’s app. Is the McDonald’s app down? Probably not. While that may sound as frustrating as hearing the ice cream machine isn’t working on a hot summer afternoon, we can get you smiling again really quickly with this simple troubleshooting guide.

Stick with us, and in just a few minutes, you’ll know if your problem is your app, your device, your internet or the nefarious return of the Hamburglar that’s preventing you from getting your hands on some golden fries and happiness. Let’s start cooking!

How to troubleshoot the McDonald’s app

Let’s face it: The last thing you want to do right now is figure out why your McDonald’s app isn’t working. You just want it to work. Well, to be more specific, you just want to eat, and we all know that when you’re hungry, you may not make the best calls. That’s why this troubleshooting guide is made just for you—quick and easy.

Check for a McDonald’s app outage

There isn’t an online tool that truly tells you if your McDonald’s app is experiencing an outage. Sure, a third-party down detection site will get you some good context, but really knowing if the problem you’re experiencing is on your side or under the golden arches takes a little more work.

Millions of people use the McDonald’s app every day, which is why the best audit on how it’s working is to poll the people. Search #McDonaldsAppDown on social media to see what other users like you are discussing. If the hashtag is hopping, you’re probably in the middle of an outage. If it’s not, and there’s no mention of any rare scheduled maintenance, that means the problems you’re having are on your end, and not something you can blame on Ronald McDonald.

No outage? Try these steps next

If McDonald’s isn’t having an issue with its app, that means you’ve got to figure out a problem on your end, all while getting hangry. Don’t worry, it’ll still be Quarter-Pounder o’clock when you figure this out.

1     Restart your device.

2    Log out of the app and try to log back in and back again.

3    Make sure your app and device are up to date.

If these steps don’t get you back into your app, it’s highly likely that you’re experiencing an internet connection issue.

Check your internet connection

If you’re regularly experiencing slow or unreliable internet, you need a new plan or even a new internet service provider. We know that sounds like more work and fewer fries, but what you solve today will make your next McDonald’s order that much juicier.

Shopping for a new internet provider is almost as easy as ordering from the McDonald’s app. We mean it! All you have to do is put your zip code in the free tool below, and you’ll find out all the providers servicing your area. From there, you can pick and choose your plan, speed, perks, and price! They won’t throw in free ketchup, but it’s still the very best way to shop for a better internet service provider on the planet!