Compañías de Internet en Fontana, CA

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Leslie G | 11-07-2025

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I ordered Spectrum pods and a wifi modum a couple of weeks ago. I was having trouble with my older wifi set up from another company. I was clear that I wanted a hard wired connection to one of my televisions and my desk top when I made the order. The technician arrived without the pods I ordered and used my existing pods to create hard wired connections. He told me I did NOT need the pods I ordered, so I cancelled. This essentially left me with TWO wireless connections, the one I had and the new Spectrum wifi. This so called fix lasted about TWO weeks when my old pods malfunctioned (with flickering red lights) and their new WIFI router was overheating. I had to disconnect my old pods and only rely on their wifi router as I didn't want my house to burn down. This also left me in the position that I started off with in that I had connectivity problems with the television. So I called to order a new pod and have someone connect it to the television. Now they wanted to charge me 65 dollars. IF the pods had come with the technician, when I made the order none of this would have happened. In my opinion, when you hook up your Internet for the first time, AVOID Spectrum. Their service, or lack thereof SUCKS! ALSO - the "customer service" agent kept telling me they had no record of my previous order for pods. I later checked my email and found the order. Shameful!

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Jason C | 08-29-2023

Absolutely horrible service. Frequent outages that literally no one can give a reason for when you call. High prices due to the fact that there is no competition or other viable options. Spectrum wasn’t bad for many years but the last 3-4 months the service has been unreliable, slow and no customer support.

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Josh S | 05-10-2022

Worst company ever

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