Compañías de Internet en Gainesville, GA

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Kenneth H | 10-04-2023

Worst customer service and even worse business practices. They will say you didnt call in to cut off your service, and tell you its not on their computer account notes. Then they will say you owe like me 137.00 usd for 2 months which i didn't pay but 44.00 a month to start with. And i agreed to split and pay 1 month at 44.00 and they recognize i wasn't even there to do or use the 2nd month they want to charge. But instead basically called me a lier because they can't see it in their notes and i owe 137.00. They say you could cut the internet off thru the app either the only way was to call in, in which wasn't gonna get noted anyway that way can charge 2 months and have your credit spotting with a disconnection on you on service you thought was already off. So terrible business practices and sub par people working in customer service. So i say customer beware. Call in 2 weeks everyday to get things noted on your account the important stuff never makes it on! Will never use them again this is the second time they have done this to my family so is a common thing.

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Paula L | 04-22-2023

Disgusted every time I call in I get some run around and can't get to a person. When I finally did I had a rally nice guy help me set up an appointment to come out but then someone else called like I was a dummy and he still found out work has to be done outside! Then they cancelled on me! They called to confirm and I pushed button to confirm! I've been sitting here waiting for someone to call! I need the internet for my visitors for their work!!!!

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Brad R | 11-01-2014

The dsl internet that I was provided with by AT&T as part of my Direct TV deal is awful. It is as slow as dial up and mutiple devices will bogg it down completely.

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