Internet providers in | 98513 Olympia, WA

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Matthew R | 03-07-2023

I have had Xfinity for 12 years. There service is a lie they throttle speeds below half at various times of the day. There network is unstable ping spikes that can affect multiple devices. Unless your close to the IP servers meaning live in Seattle. You have only 2-3 connected devices then you might not notice any problems. I have tried to resolve this problem spent over 100 hours of my time on hold waiting for services. Talking with supervisors getting as little of a discount for my time and effort for services still under perform. The alternative is changing providers that cannot even come close to providing services for our household. The fact is that Xfinity has a Monopoly over the Northwest they can set there prices as high as they want. The Country is moving into a technological time where Network and device are becoming more and more of an essential part of modern times. If you look at the EU, their governments have provided. Propper infostructure by ensuring it's UpToDate by providing the latest networking technology. The US has a long way too to catch up. What does that mean well to me it means if Xfinity lacks in providing services? Current or new company could take be the leaders in providing a much-needed better service. This would just mean a company would essentially need the capital to pull this off. That is not the only thing they need they would also need State and Federal approval. This my friends will not happen, so we are stuck. Paying this Monopoly of company for bad service that is way overpriced.

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Heidi C | 02-03-2023

I have no words to describe accurately the deep loathing I have for this company. I have had so many negative experiences with company representatives and hours spent on hold with no satisfaction of a resolution at the end of it all. When will humanity be rid of this blight??

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Xfinsh I | 04-17-2022

We pay exorbitant amounts for a connection with decent speed because Xfinity has a full monopoly in our area on what should be classified as a utility. We never get the speeds we pay for, and there are many days each week (more often than not) in which our connection will not stay up for longer than a few minutes, causing constant interruption in everything from online meetings to submitting important documents. Xfinity has tried to blame us/our equipment/our wiring for the issue. They are legally responsible for everything from our junction box to their data center, and even after connecting FOUR separate hardware configurations DIRECTLY to the pole outside our home, the issue persists. We cannot get anyone on the phone. There is no one on the online chat. Avoid this company at all costs. Take a slower satellite connection over Xfinity every day.

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