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Overview of internet satisfaction and availability in Kentucky

Spectrum has the most coverage in Kentucky, providing cable and fiber internet in areas like Blowing Green, Lexington, Louisville, Madisonville, Owensboro, and Radcliff. AT&T has DSL internet not offered to new customers, and its fiber internet is far less accessible than Spectum's cable internet in the same areas. Windstream has a smaller footprint than AT&T, providing fast fiber internet where AT&T doesn't in many central Kentucky locations. Verizon's DSL internet leaks in from Virginia, but you can't get it.

Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Kentucky.

That ranks Kentucky 22nd nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Kentucky

 3.7/5 average customer satisfaction rating
 22nd national ranking for customer satisfaction

$79.56 average price per payment for internet, per household

81.6% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

Population:
4,505,836 people

2.47 average people per household

$47,014 average income per household

42 average age per household

48% of population employed

83

4% lower than national average

Ranked 45th nationally

87

27% higher than national average

Ranked 24th nationally

100%

14% higher than national average

Ranked 20th nationally

76%

3% lower than national average

Ranked 41st nationally

Average download speed
117.2 Mbps

14.66% lower than national average
Ranks 35th nationally

Average upload speed
58.6 Mbps

0.29% higher than national average
Ranks 26th nationally
Compare your speed to the Kentucky average with our Speed Test.
If youā€™re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Kentucky

Provider Avg download speed Avg upload speed Availability Order online
altafiber 222.7 Mbps 177.48 Mbps 85.26% View Plans for altafiber
XFINITY 212.02 Mbps 17.13 Mbps 95.78% View Plans for Xfinity
AT&T 206.91 Mbps 194.36 Mbps 34.55%
Spectrum 204.79 Mbps 37.06 Mbps 48.9% View Plans for Spectrum
WK&T 202.05 Mbps 178.84 Mbps 90.13% View Plans for WK&T
99% of people in Kentucky have access to 100Mbps or faster broadband, ranking 19th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 193.68 Mbps 98.33% 97.47% See all providers for Satellite
LTE Home 150 Mbps 0.41% 98% See all providers for LTE Home
Fixed Wireless 47.07 Mbps 25.36% 70.21% See all providers for Fixed Wireless
Fiber 2478.05 Mbps 86.93% 76.24% See all providers for Fiber
DSL 76.32 Mbps 40.76% 68.51% See all providers for DSL
Cable 967.09 Mbps 93.2% 61.07% See all providers for Cable
5G Home 234.85 Mbps 91.66% 56.46% See all providers for 5G Home

Best cities for internet in Kentucky

Cities in Kentucky with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Fort Campbell North 282.24 Mbps 26.4 Mbps 59% AT&T
Richmond 234.47 Mbps 136.29 Mbps 64% AT&T
Burlington 231.17 Mbps 192.64 Mbps 24% altafiber
Covington 228.77 Mbps 83.98 Mbps 13% altafiber
Newport 228.51 Mbps 40.18 Mbps 33% altafiber
Winchester 221.28 Mbps 150.2 Mbps 66% AT&T
La Grange 214.72 Mbps 93.87 Mbps 83% Spectrum

Fort Campbell North is the best city in Kentucky for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Richmond and Burlington also earn top rankings, according to our data.

The most connected cities in Kentucky

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Millwood 354,412 100% 100% 100%
Bowling Green 72,385 100% 100% 100%
Lexington-Fayette urban 295,937 100% 100% 100%
Louisville 629,176 100% 100% 100%
White Mills 333 100% 100% 100%
Fairview 117 100% 100% 100%
Farmington 167 100% 100% 100%
Fort Campbell North 12,014 100% 100% 100%

Millwood is the most internet-connected city in Kentucky. Millwood makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Millwood's residents also have access to three or more internet providersā€”an uncommon number of options compared to the rest of the state. Bowling Green and Lexington-Fayette urban also make it to the top of our list.

Top cities in Kentucky

Louisville

Population: 629,176

Median income: $60,256

201.56 Mbps
avg. download speed

86.54 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Lexington

Population: 321,276

Median income: $67,778

167.17 Mbps
avg. download speed

68.34 Mbps
avg. upload speed

100% have access to high speed internet

99.92% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Metronet

Bowling Green

Population: 72,385

Median income: $69,251

204.73 Mbps
avg. download speed

80.08 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

Kentucky FAQs

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