Internet providers in Sidney, NE

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Brenan R | 10-10-2023

This company provided me and my family with the worst service I have ever encountered. We had spectrum for 2 years and our internet never ran properly. We had intermittent outages constantly that we were never compensated for. We had service techs at our house about 6 or 7 times and never had the problem fully resolved with the disconnects. When the internet WAS working it almost never worked at a speed that was advertised. They raised our bill to 143 dollars a month for their “best” internet and most basic streaming package through their app, we didn’t even have receivers. We finally had enough of overpriced services and outages, so we decided to discontinue service. We disconnected the service 8 days into the billing cycle and they charged us for the entire billing cycle which we tried to dispute. By far the worst experience we’ve had with a service provider of any sort. So I’ll end with this if you want overpriced service that underperforms, terrible customer service, and companies that have malicious business practices/policies- this is the provider for you. I would advise anyone to steer clear of Spectrum.

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