Find internet service and providers in New Jersey
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Overview of internet satisfaction and availability in New Jersey
Verizon and Xfinity are the most available internet providers in New Jersey. For now, Verizon's fastest fiber plan is limited to Glassboro, while the most you'll get from Xfinity's cable internet is 2,000Mbps. Optimum has cable internet where Xfinity doesn't and some fiber internet with speeds up to 5,000Mbps. Spectrum and Brightspeed bleed in from New York and Pennsylvania but claim just a small northern part of the state. Fixed wireless and satellite internet are your only options if you can't get wired internet.
Internet providers received an average satisfaction rating of 3.6 out of 5 stars from customers in New Jersey.
That ranks New Jersey 44th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in New Jersey
3.6/5 average customer satisfaction rating
44th
national ranking for customer satisfaction
$82.79 average price per payment for internet, per household
91.6% of the time, advertised speeds meet household needs
3.5/5 average customer service rating of internet services
3.7/5 average reliability rating of services state-wide
Population:
9,288,994 people
2.67 average people per household
$98,297 average income per household
43 average age per household
60% of population employed
6% higher than national average
Ranked 4th nationally
37% higher than national average
Ranked 8th nationally
14% higher than national average
Ranked 17th nationally
12% higher than national average
Ranked 3rd nationally
Fastest internet providers in New Jersey
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| Brightspeed | 445.68 Mbps | 369.65 Mbps | 76.84% | View Plans for Brightspeed |
| Verizon Home Internet | 258.86 Mbps | 152.05 Mbps | 69.45% | View Plans for Verizon Home Internet |
| Planet Connect | 248.4 Mbps | 211.71 Mbps | 70.34% | View Plans for Planet Connect |
| XFINITY | 238.26 Mbps | 38.48 Mbps | 95.78% | View Plans for Xfinity |
| Spectrum | 234.11 Mbps | 17.5 Mbps | 48.9% | View Plans for Spectrum |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| Satellite | 124.59 Mbps | 9.28% | 98.77% | See all providers for Satellite |
| Fixed Wireless | 187.07 Mbps | 10.19% | 64.14% | See all providers for Fixed Wireless |
| Fiber | 2946.38 Mbps | 93.65% | 72.85% | See all providers for Fiber |
| DSL | 18.19 Mbps | 73.92% | 85.18% | See all providers for DSL |
| Cable | 1636.87 Mbps | 99.64% | 84.15% | See all providers for Cable |
| 5G Home | 247.5 Mbps | 97.09% | 55.54% | See all providers for 5G Home |
Best cities for internet in New Jersey
Cities in New Jersey with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Short Hills | 307.23 Mbps | 146.21 Mbps | 78% | XFINITY |
| Kendall Park | 304.7 Mbps | 131.7 Mbps | 70% | Verizon Home Internet |
| Pennsauken | 294.11 Mbps | 97.29 Mbps | 70% | Verizon Home Internet |
| Garfield | 293.42 Mbps | 186.79 Mbps | 81% | Optimum |
| Mantua | 290.92 Mbps | 37.32 Mbps | 64% | XFINITY |
| Union City | 287.63 Mbps | 132.62 Mbps | 59% | Verizon Home Internet |
| Bellmawr | 280.8 Mbps | 121.46 Mbps | 93% | Verizon Home Internet |
| Eatontown | 280.45 Mbps | 61.15 Mbps | 91% | XFINITY |
Short Hills is the best city in New Jersey for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Kendall Park and Pennsauken also earn top rankings, according to our data.
The most connected cities in New Jersey
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Jersey City | 287,899 | 100% | 100% | 100% |
| North Bergen | 62,066 | 100% | 100% | 100% |
| Pennsauken | 36,984 | 66% | 66% | 66% |
| Somerville | 12,467 | 100% | 100% | 100% |
| Hillsborough | 43,007 | 100% | 100% | 100% |
| Livingston | 31,091 | 100% | 100% | 100% |
| Milmay | 1,042 | 100% | 100% | 100% |
| Newark | 307,355 | 100% | 100% | 100% |
Jersey City is the most internet-connected city in New Jersey. Jersey City makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Jersey City's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. North Bergen and Pennsauken also make it to the top of our list.
Top cities in New Jersey
Newark
Population: 307,355
Median income: $44,179
231.35 Mbps
avg. download speed
112.06 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Jersey City
Population: 287,899
Median income: $69,124
233.66 Mbps
avg. download speed
98.86 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Paterson
Population: 157,864
Median income: $53,254
268.08 Mbps
avg. download speed
151.97 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.