What people really say about Astound Broadband
Who knows Astound Broadband better than the people who use it every day? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(5/5)
“I like that they have good customer service when there is a problem. They always let us know when there will be a change in the price or in the terms of service. The internet is kind of expensive, but the service is great.”
–Woman, Hewitt, Texas
Verified User
(4/5)
“I get very good service with Astound. They deliver great internet, television and home phone products. I do wish they had better on demand and the price is a bit high in my opinion. But you can’t beat the product and customer service. Locally based.”
–Woman, Depoe Bay, Oregon
Verified User
(3/5)
“They raise the price constantly and you have to call them and get them to lower it. If they are able to lower it, then they shouldn’t raise it to begin with.”
–Woman, Easton, Pennsylvania
Verified User
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The customer reviews of Internet service providers hosted on HighSpeedInternet.com are independent and written by actual customers. These reviews give our users valuable information about what kind of customer experience they can expect from potential Internet providers. By relaying your insights about your Internet service provider, you help other consumers make better choices when ordering Internet service.
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