What people really say about EarthLink
Who knows EarthLink better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(4/5)
“EarthLink is a good company to work with and there’s a problem they take the time to figure out what’s wrong fix it and make sure you’re 100% satisfied.”
– Verified User
(4/5)
“I really enjoy having EarthLink as my internet provider. The service keeps up with the multiple devices that are being used throughout the house, with very few outages or lags.”
- Verified User
(4/5)
“Very fast internet, good customer service, rare outages. I plan on keeping this service till it starts going downhill.”
– Verified User
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Read our EarthLink customer reviews.
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110 EarthLink customer reviews.
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Anita K | 07-19-2023
This is the only internet provider that has service in my area
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Verified U | 05-23-2023
The price I pay for the amount of gigabytes is ridiculous. I don't like that there is a data cap. We are unable to use our phones and stream at the same time without going over the data cap.
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Verified U | 05-21-2023
EarthLink is a good company to work with and there's a problem they take the time to figure out what's wrong fix it and make sure you're 100% satisfied
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Verified U | 05-19-2023
I really enjoy having EarthLink as my internet provider. The service keeps up with the multiple devices that are being used throughout the house, with very few outages or lags.
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Verified U | 05-12-2023
It's a good inernet game to use too keep it up to the inernet well keep up the stuff too
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Verified U | 05-12-2023
They were very quick and efficient in getting me connected to the internet. I haven't had any issues with them. I'm very satisfied with their service.
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Verified U | 05-11-2023
Very fast internet, good customer service, rare outages. I plan on keeping this service till it starts going downhill.
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Verified U | 05-11-2023
I do like that we have service when many others are down. I don't like how slow it is and how we have trouble with two people doing school work.
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Verified U | 05-10-2023
Our overall experience with EarthLink has been very excellent. Customer service and response when needed. They contract with AT&T and between the two they are the best so can't think of anything they need to improve.
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