Top Optimum home phone plans

Optimum offers only one home phone plan, but it comes with included long-distance calling and more than 20 nice features like 411, enhanced 911, voicemail, and caller ID.

Unlimited Home Phone Service

$25/mo.* per line ($14.95/mo. For additional lines)
Free local and long-distance calling in the U.S., Canada, the U.S. Virgin Islands, and Puerto Rico

*Rate excludes taxes and voice fees/surcharges.

Get one line of home phone service with 20 calling features plus free local and long-distance calling in the U.S., Canada, the U.S. Virgin Islands, and Puerto Rico. Make other International calls for as low as $0.02 per minute. You can use your existing number or get a new one at no extra charge.

Optimum home phone pros and cons

Pros

HD voice technology

Free local and long-distance calling

20 advanced calling features

Cons

Offers only one plan

Requires Optimum internet service

Fails in power or internet outages

Optimum home phone service

You can add Optimum home phone service to your Optimum internet plan for $25 per month. You get free local and long-distance calling in the U.S., Canada, the U.S. Virgin Islands, and Puerto Rico. You also get free 411 calls, free voicemail, free caller ID on your TV (if you have an Optimum TV subscription), and enhanced 911 service.

It all occurs over the internet, so you benefit from HD voice technology. That means crystal clear call quality and a variety of digital extras.

You can add up to three lines for $14.95 each per month.

Optimum home phone plans

Plan	Local and long-distance calls in the U.S.	Price
First line	Included	$25.00/mo.
Additional lines	Included	$14.95/mo.

Data as of 3/27/2025. Availability and speed may vary by location, and prices are subject to change.

Shop Optimum internet and home phone services

Home phone technology

Optimum uses your phone jacks to connect you to home phone service, as long as you have existing wiring that connects to a cable internet modem or fiber jack. You’ll get clearer calls and better reliability than with mobile phone service, but the service will go down if there’s an internet outage.

Required equipment

You’ll need the right modem for phone service—ask your rep to check on this when you place your order. You also need wiring from your modem or fiber jack to your home phone jacks.

You can use wired or wireless phones with the correct wiring and modem. If you want access to the phone in a power outage, though, you’ll need a fully wired phone, and you’ll need to buy a battery backup for the modem. You can buy one from Optimum for $58.99.

Features and benefits

You get a barrel full of extras when you choose Optimum home phone service. Here’s a quick list:

Enhanced 911, which provides your info to emergency services even when you can’t
Unlimited 411, for free and unlimited calls to directory assistance
Anonymous call blocking
Call blocking (up to 32 numbers)
Busy redial
Enhanced call forwarding
Call forwarding to a backup phone
Caller ID on your phone
Caller ID on your TV (as long as you have an Optimum TV subscription)
Caller ID blocking
Call waiting with caller ID
Consumer directory listing
Do not disturb
Enhanced voicemail
Find me services for other cell phones or work phones
HD calling
Private outbound calling
Three-way calling
VIP ringtones

International plans

You can call international numbers from your Optimum home phone for as little as $0.02 per minute, and it works for either landlines or mobile phones. See Optimum’s international calling rates.

My verdict on home phone plans

by Chili Palmer
Edited by Jessica Brooksby

Apr 1, 2025 | Share

I don’t recommend Optimum’s home phone service for most people, but it might be right for you if you do a lot of international calling or want to take advantage of all the available extras like free 411 and enhanced 911.

Optimum home phone service is more expensive than most basic mobile phone plans, and you need Optimum internet to sign up for Optimum home phone. If you already have Optimum internet, you can solve most call quality issues by signing in to your Wi-Fi network with your smartphone.

That said, we know some people prefer plain old telephone service. If it’s a choice between home phone service from Optimum and a copper landline from a company like AT&T, go with Optimum. Your cable or fiber internet service will be more reliable than DSL, and it won’t be at risk of being ripped out as AT&T goes all in on 5G and fiber internet services.