What people really say about Verizon
Who knows Verizon better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(5/5)
“I’m a senior not working and limited income, I beg Verizon to lower my monthly plan BUT THEY REFUSED so I had to cancel cause of financial problems.”
– Mirta S
(5/5)
“Great speed, average around 150mbps in the downtown area. Their equipment is super simple to use and work with. Prices are unbeatable for us at $35 a month.”
– Richard B
(5/5)
“Verizon is the best and fastest internet service. I will use no other product or service if its not from Verizon. If your a gamer like myself, I highly recommend this service. I guarantee you will not be disappointed. Just for the record, I am not just saying this to win free internet. I am very serious about my gaming time, Verizon really is the honeypot that Winnie the Pooh loves.”
– Desmond B
Is Verizon available in your area?
Enter your zip code to see if Verizon offers internet service near you.
Share your experience with Verizon
Leave a review with an overall star rating and any comments about your experience with Verizon.
Read our Verizon Home Internet customer reviews.
Overall:
Service:
Pricing:
Speed:
16 Verizon Home Internet customer reviews.
Overall:
Service:
Pricing:
Speed:
J J | 06-27-2024
It's spotty and inconsistent, even within my own home I can't get a reliable connection
Was this review helpful?
1 
0
Overall:
Service:
Pricing:
Speed:
J W | 06-13-2024
This is by far the worst service I've ever had. There is nothing else in the area because the state refuses to put up fiber lines so we are stuck with this slow internet.
Was this review helpful? 0 0
Overall:
Service:
Pricing:
Speed:
Mirta S | 09-28-2023
I'm a senior not working and limited income, I beg Verizon to lower my monthly plan BUT THEY REFUSED so I had to cancel cause of financial problems.
Was this review helpful? 2 1
Overall:
Service:
Pricing:
Speed:
Beatrice S | 09-20-2023
It is not a linear issue to rate an Internet Carrier due to the individual experience ,location, staff and ever changing technology issues. My personal experience with Verizon is (just pure luck) is a very knowledgeable staff, polite, patient, and got the problem solved.
Was this review helpful? 0 0
Overall:
Service:
Pricing:
Speed:
Jonathan N | 08-03-2023
Verizon told me my signal is 4G not 5G. I have a technical problem. It's been 2 days since I called and no change in service
Was this review helpful? 0 0
Overall:
Service:
Pricing:
Speed:
Ralph N | 07-26-2023
50 bucks a month. Good speed.
Was this review helpful? 0 0
Overall:
Service:
Pricing:
Speed:
Richard B | 04-20-2023
Great speed, average around 150mbps in the downtown area. Their equipment is super simple to use and work with. Prices are unbeatable for us at $35 a month.
Was this review helpful? 1 1
×