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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

happy woman using cell phone to make a phone call over internet service
Family Video Call Not Working? Simple Steps To Fix It

by | Mar 5, 2026 | Equipment Guides, Home Networking, How-To, Streaming Guides

Learn how to fix problems with family video calls, like mic, camera, or audio not working.

Verizon logo with internet outage icon
Is Verizon Internet Down?

by | Mar 4, 2026 | Brand Guides, Equipment Guides, Internet Outage

Find out about Verizon internet outages and what you can do to get back online.

Family sitting together on the couch using a remote for streaming
How Much Speed Do You Need To Watch Peacock?

by | Mar 3, 2026 | Internet Speed Guides, Streaming Guides

Find out if your internet connection is fast enough to stream Peacock.

person watching sports on tv while using tablet and phone as well
Don’t Lose Your Local News

by | Feb 27, 2026 | How-To, Streaming Guides

Read about our favorite free local news apps so you can kick your cable TV bundle to the curb.

Two kids using wireless internet
How to Get Internet without a Phone Line or Cable

by and | Feb 23, 2026 | Brand Guides, FAQ

Browse the top internet providers and plans without committing to a phone line or cable plan. Compare speeds, prices, plan details and more.

Woman sitting at home looking at phone and laptop
Five Reasons You Need Backup Internet

by | Feb 20, 2026 | Internet Buying Guides

Sometimes, it’s worth paying extra to make sure you never lose access to the internet.

Woman sitting at home looking at phone and laptop
How To Get Backup Internet for Your Cable or Fiber Connection

by | Feb 18, 2026 | How-To, Internet Buying Guides

Find out which internet providers offer 4G and 5G backup internet, or get a new router from Eero.

woman using her 5g cell phone to chat and surf the net
How Fast Is 5G Home Internet?

by and | Feb 18, 2026 | Technology

You get solid speeds on this hot, new fixed wireless internet service.

Man in new apartment searching for internet providers in his area on computer
How To Get Internet in a New Apartment

by | Feb 17, 2026 | FAQ

Find out if 5G home internet is a good option for your new apartment.

Disney+ logo with internet streaming icons
Do You Need Fast Internet to Stream Disney+?

by | Feb 17, 2026 | Brand Guides, How-To

Find out how much speed and data you need to watch Disney+ and get cheap plan options.

woman sitting at a laptop on a balcony
Best Ways to Get Portable Wi-Fi

by and | Feb 17, 2026 | Brand Guides

Browse and compare the best portable internet providers for internet on the go. Browse plans, prices, internet speed, and more.

Optimum logo with illustrated icon of arrow pointing up with dollar sign overtop to communicate Optimum price hikes
How To Get the Best Backup Internet for Your Budget

by | Feb 13, 2026 | Internet Buying Guides

If losing your internet access scares you, prepare now. Find options for any budget.