Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Previously writing under the name Rebecca Palmer, Chili’s work as a writer, reporter, and editor has appeared in a wide range of news, consumer tech, and business publications.

by Chili Palmer | Feb 11, 2025 | Brand Guides, FAQ, Low-Income
Breezeline offers two cheap plans for basic internet, but only one requires income qualification.

by Chili Palmer | Feb 7, 2025 | Brand Guides, Provider Reviews
There may be an outage, or it could be your equipment. Get helpful tips and contact info.

by Chili Palmer | Feb 5, 2025 | News
New York says internet providers must offer $15 or $20 low-income plans. Get the details.

by Chili Palmer and Peter Holslin | Feb 4, 2025 | Streaming Guides
The NFL’s top streamers—plus internet deals and tech tips to optimize your big-game viewing

by Chili Palmer | Jan 14, 2025 | Brand Guides, How-To, Low-Income
Brightspeed is replacing the ACP discount with funds from its own coffers. Get the details.

by Chili Palmer | Jan 10, 2025 | News
Blimey! Verizon clocked 5G speeds of 5.5Gbps in a lab environment. What does it mean for you?

by Chili Palmer | Jan 9, 2025 | News
AT&T is on a mission to set itself apart as the leader in converged services, and...

by Chili Palmer | Jan 6, 2025 | Data and Research, Featured
Get all the most important stats and facts and about internet cost, usage, and access in 2025.

by Chili Palmer | Dec 18, 2024 | Equipment Guides, News
You can now power the Starlink Mini through USB. But do you have the right power bank?

by Chili Palmer | Dec 17, 2024 | Data and Research, Industry Exclusive/Entertainment
Providers may charge more for less, depending on where you live. We break down the cost.

by Chili Palmer | Dec 13, 2024 | News
Some get $100 off Starlink, others get charged an extra $100, and some can’t get it all.

by Chili Palmer | Dec 12, 2024 | Brand Guides, How-To, Low-Income
Quantum Fiber is a Lifeline participant and encourages former ACP customers to apply.