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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Previously writing under the name Rebecca Palmer, Chili’s work as a writer, reporter, and editor has appeared in a wide range of news, consumer tech, and business publications.

Breezeline low-income internet feature image
How To Get Low-Income Internet Through Breezeline

by | Feb 11, 2025 | Brand Guides, FAQ, Low-Income

Breezeline offers two cheap plans for basic internet, but only one requires income qualification.

Earthlink logo with internet outage icon
Is EarthLink Down?

by | Feb 7, 2025 | Brand Guides, Provider Reviews

There may be an outage, or it could be your equipment. Get helpful tips and contact info.

New York Requires Internet Providers to Offer $15 or $20 Plans to Low-Income Residents

by | Feb 5, 2025 | News

New York says internet providers must offer $15 or $20 low-income plans. Get the details.

Excited family of four watching a football game eating snacks in a living room with bright windows behind
How To Stream Super Bowl LIX in 2025

by and | Feb 4, 2025 | Streaming Guides

The NFL’s top streamers—plus internet deals and tech tips to optimize your big-game viewing

Brightspeed low-income internet feature image
Brightspeed Covers $30 Subsidy for ACP Recipients

by | Jan 14, 2025 | Brand Guides, How-To, Low-Income

Brightspeed is replacing the ACP discount with funds from its own coffers. Get the details.

News - Verizon Achieves 5.5 Gig Download Speeds on 5G
Verizon Achieves 5.5 Gig Download Speeds on 5G

by | Jan 10, 2025 | News

Blimey! Verizon clocked 5G speeds of 5.5Gbps in a lab environment. What does it mean for you?

AT&T Guarantee Graphic featured image
Is New Customer Guarantee a Reason To Choose AT&T?

by | Jan 9, 2025 | News

AT&T is on a mission to set itself apart as the leader in converged services, and...

Internet Statistics 2025

by | Jan 6, 2025 | Data and Research, Featured

Get all the most important stats and facts and about internet cost, usage, and access in 2025.

camping woman connects to internet with Starlink Mini.
Musk Solves the Starlink Mini Power Problem

by | Dec 18, 2024 | Equipment Guides, News

You can now power the Starlink Mini through USB. But do you have the right power bank?

Report: Cheapest and Most Expensive States for Internet Service

by | Dec 17, 2024 | Data and Research, Industry Exclusive/Entertainment

Providers may charge more for less, depending on where you live. We break down the cost.

News - Same Starlink Service, Different Starlink Price?
Same Starlink Service, Different Starlink Price?

by | Dec 13, 2024 | News

Some get $100 off Starlink, others get charged an extra $100, and some can’t get it all.

Quantum Fiber low-income internet feature image
Quantum Fiber: ACP Customers Should Apply for the Lifeline Program

by | Dec 12, 2024 | Brand Guides, How-To, Low-Income

Quantum Fiber is a Lifeline participant and encourages former ACP customers to apply.