Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

by Chili Palmer and Austin Aguirre | Aug 7, 2025 | Brand Guides, Equipment Guides, FAQ
If you’re shopping for a new Internet Service Provider (ISP), you’re probably wondering about the installation process. How long does it take? Will you need to drop a bunch of cash for a professional installation? Or can you just do it yourself? We’ll answer all those questions and more in this guide to CenturyLink installation.

by Chili Palmer and Peter Holslin | Aug 6, 2025 | How-To
Get easy travel Wi-Fi using your own smartphone or see our list of chains with free hotspots.

by Chili Palmer | Aug 5, 2025 | Brand Guides
There are no surprises with Verizon internet bills. You pay just the price you expect.

by Kevin Parrish and Chili Palmer | Aug 5, 2025 | Provider Comparisons (Versus)
If it’s Spectrum vs. Frontier, go with Frontier. Frontier’s fiber internet offers speeds fast enough for any home, and the 50/50 and 500/500 plans are a great value.

by Chili Palmer | Aug 4, 2025 | Internet Speed Guides, News
On the fence about fiber? Read how it could bring health, wealth, and high-speed happiness.

by Peter Holslin and Chili Palmer | Aug 2, 2025 | FAQ
The available internet packages will vary greatly by location but on average cost about $50.00 per month for about 100 Mbps of speed. The average advertised package for stand-alone internet service in America is around $50 per month during the initial promotional offer and about $60 per month after the promotional period expires.

by Chili Palmer | Jul 30, 2025 | Brand Guides
Learn why all-in-one smartphone plans are the best way to get hotspot data in 2025.

by Chili Palmer | Jul 29, 2025 | News
Find out what to expect after T-Mobile acquires Lumos, Metronet, and UScellular.

by Chili Palmer | Jul 15, 2025 | Brand Guides, Internet Buying Guides
Optimum raises monthly prices after 12 and 24 months. Know what to expect.

by Chili Palmer | Jul 14, 2025 | Data and Research, Featured
Get all the most important stats and facts and about internet cost, usage, and access in 2025.

by Austin Aguirre and Chili Palmer | Jul 10, 2025 | How-To, Technology
Expert tips to get your hotspot back up and running

by Chili Palmer | Jul 10, 2025 | News
The FTC’s click-to-cancel rule was all set for July, but it’s been blocked by an appeals court.