Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Mar 27, 2026 | Internet Buying Guides
Learn about what you could gain by shopping for internet service at least twice a year.
by Chili Palmer | Mar 23, 2026 | Brand Guides, Equipment Guides, Internet Outage
There may be a CenturyLink outage, or it could be your equipment. Get helpful tips and contact info.
by Chili Palmer | Mar 20, 2026 | Brand Guides, Equipment Guides, Internet Outage
There may be an outage, or it could be your equipment. Get helpful tips and contact info.
by Chili Palmer | Mar 20, 2026 | Brand Guides, Equipment Guides, Internet Outage
Troubleshoot your Spectrum Internet and see whether you’re part of a widespread network outage.
by Chili Palmer | Mar 20, 2026 | Brand Guides, Internet Buying Guides
Get a multi-year price lock to keep monthly internet prices consistent.
by Chili Palmer | Mar 19, 2026 | Brand Guides, Equipment Guides, Internet Outage
Is your T-Mobile Home Internet down? Learn how to tell and when to reach out for help.
by Chili Palmer | Mar 17, 2026 | Security, Streaming Guides, Technology
Signal is the most secure video calling app, but FaceTime or WhatsApp might be easier to use.
by Chili Palmer | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage
Learn about AT&T internet outages and find out how often they happen with fiber internet, 5G internet, and DSL connections.
by Chili Palmer | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage
Learn how to troubleshoot in case of an Mediacom internet outage and find out how to call for help.
by Chili Palmer | Mar 17, 2026 | Brand Guides, Equipment Guides, Internet Outage
Figure out if Xfinity internet is down in your neighborhood, learn why outages happen, and get tips on getting back online fast.
by Chili Palmer | Mar 16, 2026 | Brand Guides, Internet Buying Guides
Optimum raises monthly prices after 12 and 24 months. Know what to expect.
by Chili Palmer and Peter Holslin | Mar 16, 2026 | Provider Comparisons (Versus)
Both providers have fast fiber and no data caps—but Centurylink has a simpler deal.