Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Previously writing under the name Rebecca Palmer, Chili’s work as a writer, reporter, and editor has appeared in a wide range of news, consumer tech, and business publications.

by Chili Palmer | Dec 11, 2024 | News
Xfinity Mobile is moving to the cloud. Is it time to add the service to your internet bundle?

by Chili Palmer | Dec 6, 2024 | Internet Speed Guides, News
On the fence about fiber? Read how it could bring health, wealth, and high-speed happiness.

by Chili Palmer | Dec 5, 2024 | Brand Guides
Learn what to expect from your CenturyLink internet bill.

by Chili Palmer | Dec 5, 2024 | News
Optimum Fiber has reached a milestone of half a million customers. Is the service worth a try?

by Chili Palmer | Dec 4, 2024 | Brand Guides, FAQ, Low-Income
Sparklight isn’t offering anything extra after the ACP ends, but you could get low intro rates.

by Chili Palmer | Nov 21, 2024 | News
Do waitlists from Starlink mean slowdowns are on the way? Get the details.

by Chili Palmer | Nov 20, 2024 | Internet Buying Guides
If losing your internet access scares you, prepare now. Find options for any budget.

by Chili Palmer | Nov 19, 2024 | News
Sparklight is testing new pay-as-you-go internet plans, with prices as low as $35 for 30 days.

by Chili Palmer | Nov 15, 2024 | Brand Guides, How-To, Low-Income
CenturyLink offers reasonable (but not great) prices for DSL internet to former ACP customers.

by Chili Palmer | Nov 15, 2024 | Brand Guides, Equipment Guides
Is your T-Mobile Home Internet down? Learn how to tell and when to reach out for help.

by Chili Palmer | Nov 15, 2024 | News
Frontier’s shareholders have agreed to the $20B Verizon purchase, but monthly bills may go up.

by Chili Palmer | Nov 13, 2024 | Brand Guides
Find out what you will really owe Spectrum every month when you sign up for internet service.