Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

Best Unlimited Wireless Internet

by Chili Palmer | Dec 18, 2025 | Brand Guides

Learn about wireless internet, and find out what’s available where you live.

Why Is My Hotspot So Slow?

by Chili Palmer and Austin Aguirre | Dec 17, 2025 | Technology

The best ways to improve your hotspot speeds are to restart your hotspot device, plug it...

Is T-Mobile 5G Home Internet Down?

by Chili Palmer | Dec 11, 2025 | Brand Guides, Equipment Guides, Internet Outage

Is your T-Mobile Home Internet down? Learn how to tell and when to reach out for help.

Is CenturyLink Down?

by Chili Palmer | Dec 11, 2025 | Brand Guides, Equipment Guides, Internet Outage

There may be a CenturyLink outage, or it could be your equipment. Get helpful tips and contact info.

Is Spectrum Internet Down?

by Chili Palmer | Dec 11, 2025 | Brand Guides, Equipment Guides, Internet Outage

Learn all about Spectrum Internet outages and what you can do to get back online.

Is Google Fiber Internet Down?

by Chili Palmer | Dec 11, 2025 | Brand Guides, Equipment Guides, Internet Outage

Find out about Google Fiber outages and what you can do to get back online.

Is Xfinity Internet Down?

by Chili Palmer | Dec 11, 2025 | Brand Guides, Equipment Guides, Internet Outage

Figure out if Xfinity internet is down in your neighborhood, learn why outages happen, and get tips on getting back online fast.

woman using computer at desk with pictures hanging above her on the wall

Compare Unlimited Home Internet Plans Without Data Caps

by Chili Palmer | Dec 10, 2025 | Brand Guides

Find out why Astound is our top pick for unlimited internet on a budget in 2025.

How to Find Free Public Wi-Fi Hotspots

by Peter Holslin, Dave Schafer, and Chili Palmer | Dec 8, 2025 | FAQ, Technology

It’s hard to get anything done in today’s world without an internet connection. Fortunately, free public Wi-Fi has been popping up all over the country, saving us all from draining our data plans. Known as hotspots, these helpful connections make getting Wi-Fi access on the go easy. But how exactly does a hotspot work? And how can you find one near you?