Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Jun 30, 2025 | Brand Guides, Equipment Guides, Internet Outage
Figure out if Xfinity internet is down in your neighborhood, learn why outages happen, and get tips on getting back online fast.
by Chili Palmer | Jun 28, 2025 | News
Learn how Spectrum TV customers get free access to Hulu and eight other streaming services.
by Chili Palmer | Jun 24, 2025 | Brand Guides, Equipment Guides, Internet Outage
Find out about Verizon internet outages and what you can do to get back online.
by Chili Palmer | Jun 24, 2025 | Brand Guides, Equipment Guides, Internet Outage
Find out about Google Fiber outages and what you can do to get back online.
by Chili Palmer | Jun 23, 2025 | Brand Guides, Equipment Guides, Internet Outage
Learn all about Spectrum Internet outages and what you can do to get back online.
by Chili Palmer | Jun 20, 2025 | Brand Guides, Equipment Guides, Internet Outage
Is your T-Mobile Home Internet down? Learn how to tell and when to reach out for help.
by Chili Palmer | Jun 18, 2025 | Brand Guides
Get the skinny on mobile plans and cell phones reserved for seniors 55+.
by Chili Palmer | Jun 5, 2025 | Brand Guides, FAQ, Low-Income
Sparklight’s Lift plan lets low-income customers skip autopay, installation, and equipment fees.
by Rebecca Lee Armstrong, Kevin Parrish, and Chili Palmer | May 30, 2025 | FAQ, Internet Speed Guides
Internet demands can be high when sending emails, video-conferencing, and just doing your job. So how much internet speed do you need when working from home?
by Peter Holslin and Chili Palmer | May 29, 2025 | Technology
Phone tethering and mobile hotspots both get you portable Wi-Fi, but in different ways. Read on to see which is the better option for you.
by Chili Palmer | May 21, 2025 | Equipment Guides
Not sure how to pick a hotspot data plan? Get all the info in our comprehensive guide.
by Chili Palmer | May 21, 2025 | Brand Guides
Get unlimited Wi-Fi on the go with unlimited hotspot data, or try new satellite and 5G options.