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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

Report: Cheapest and Most Expensive States for Internet Service

by | Dec 17, 2024 | Data and Research, Industry Exclusive/Entertainment

Providers may charge more for less, depending on where you live. We break down the cost.

News - Same Starlink Service, Different Starlink Price?
Same Starlink Service, Different Starlink Price?

by | Dec 13, 2024 | News

Some get $100 off Starlink, others get charged an extra $100, and some can’t get it all.

Quantum Fiber low-income internet feature image
Quantum Fiber: ACP Customers Should Apply for the Lifeline Program

by | Dec 12, 2024 | Brand Guides, How-To, Low-Income

Quantum Fiber is a Lifeline participant and encourages former ACP customers to apply.

Xfinity (parent company is Comcast) and Amazon Web Services Join Forces To Make Mobile Service Faster and More Secure
Xfinity and Amazon Join Forces To Make Mobile Service Faster and More Secure

by | Dec 11, 2024 | News

Xfinity Mobile is moving to the cloud. Is it time to add the service to your internet bundle?

CenturyLink logo with illustrated icon of arrow pointing up with dollar sign overtop to communicate CenturyLink price hikes
What Do You Actually Pay for CenturyLink Home Internet?

by | Dec 5, 2024 | Brand Guides

Learn what to expect from your CenturyLink internet bill.

Optimum logo featured image for news from HighSpeedInternet.com
Optimum Celebrates 500,000 Fiber Internet Customers

by | Dec 5, 2024 | News

Optimum Fiber has reached a milestone of half a million customers. Is the service worth a try?

Do Starlink Waiting Lists Mean Slowdowns Are on the Way?

by | Nov 21, 2024 | News

Do waitlists from Starlink mean slowdowns are on the way? Get the details.

Optimum logo with illustrated icon of arrow pointing up with dollar sign overtop to communicate Optimum price hikes
How To Get the Best Backup Internet for Your Budget

by | Nov 20, 2024 | Internet Buying Guides

If losing your internet access scares you, prepare now. Find options for any budget.

News - Pay-As-You-Go with Sparklight
How Much Could You Save With Pay-As-You-Go Internet From Sparklight?

by | Nov 18, 2024 | News

Sparklight is testing new pay-as-you-go internet plans, with prices as low as $35 for 30 days.

CenturyLink low-income internet feature image
How To Get Low-Income Internet through CenturyLink

by | Nov 15, 2024 | Brand Guides, How-To, Low-Income

CenturyLink offers reasonable (but not great) prices for DSL internet to former ACP customers.

Verizon taking over Frontier
What To Expect When Verizon Takes Over Frontier

by | Nov 15, 2024 | News

Frontier’s shareholders have agreed to the $20B Verizon purchase, but monthly bills may go up.

Black Friday Deals
Black Friday Internet Deals and Giveaways

by | Nov 13, 2024 | Internet Buying Guides

Free consoles, gift cards, TVs, and gift cards galore! See all Cyber Week internet deals today.