Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Apr 15, 2025 | How-To
You could save by bundling, but it’s not guaranteed. Get the details so you can decide.
by Chili Palmer | Apr 9, 2025 | News
T-Mobile offers more than $1,000 to customers who sign up by May 15. Get the details.
by Chili Palmer | Apr 4, 2025 | News
Verizon now has a three-year price guarantee on mobile and internet plans. Should you switch?
by Chili Palmer and Peter Holslin | Apr 2, 2025 | News, Technology
T-Mobile already made a big splash with its 5G Home Internet service, but now the cellular carrier is also offering fiber internet.
by Chili Palmer | Mar 13, 2025 | News
Do you qualify for Xfinity’s free speed boost for internet and mobile customers? Find out.
by Chili Palmer | Mar 11, 2025 | News
This month, you can get a free TV or VR headset when you switch to Verizon Home Internet.
by Chili Palmer | Feb 28, 2025 | News
Some Starlink customers get cheap plans and a big Dishie discount, but others get a waitlist.
by Chili Palmer | Feb 27, 2025 | News
You can now get $100 off the Starlink Mini, but what do you need to know before you order?
by Chili Palmer | Feb 20, 2025 | News
Learn about our real-world testing of T-Mobile’s satellite text messaging service.
by Chili Palmer | Feb 5, 2025 | News
New York says internet providers must offer $15 or $20 low-income plans. Get the details.
by Austin Aguirre and Chili Palmer | Jan 13, 2025 | FAQ, Internet Speed Guides
Find out how to tell if your internet is being throttled, other reasons your internet speed slows down, and what to do if you’re being throttled by your ISP.
by Chili Palmer | Jan 13, 2025 | Brand Guides, FAQ, Low-Income
Sparklight’s Lift plan lets low-income customers skip autopay, installation, and equipment fees.