Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Previously writing under the name Rebecca Palmer, Chili’s work as a writer, reporter, and editor has appeared in a wide range of news, consumer tech, and business publications.

Young woman working on laptop while sitting on park bench One young woman sitting on a bench in the park and using laptop on sunny day 25-29 Years Stock Photo

Libraries and Public Schools May Offer More Free Mobile Hotspots

by Chili Palmer | Jul 25, 2024 | Equipment Guides

Learn about checking out free public hotspots from schools and local libraries.

How To Stay Connected in a Natural Disaster

by Chili Palmer | Jul 23, 2024 | Emergency, How-To

Build a climate change disaster toolkit, and get tips on staying connected in a hurricane.

How To Get Low-Income Internet through WOW!

by Chili Palmer | Jun 21, 2024 | Brand Guides, How-To, Low-Income

WOW! is no longer part of the ACP, but you can get simplified pricing plans for $30 per month.

Starlink low-income internet feature image

Does Starlink Offer Low-Income Internet?

by Chili Palmer | May 29, 2024 | Brand Guides, FAQ, Low-Income

Starlink never offered low-income internet, and the end of ACP won’t change that.

Brightspeed brings fiber internet to 1M+ homes in 20 states

by Chili Palmer | May 15, 2024 | Brand Guides, News

Fast fiber internet from Brightspeed could be coming to your neighborhood If you live in the South or Midwest, NJ, or PA. Read about plans to replace DSL infrastructure by 2026.