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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Previously writing under the name Rebecca Palmer, Chili’s work as a writer, reporter, and editor has appeared in a wide range of news, consumer tech, and business publications.

Starlink logo inside white bubble on dark background featuring satellite print pattern
Maine is Giving Away 9,000 Starlink Kits, but Affordability is Still an Issue

by | Oct 24, 2024 | News

Some businesses and homes in Maine are getting free Starlink kits, but can they afford $120 in service charges every month?

News - Meta partners with Lumen
Is Meta’s AI Fast Enough?

by | Oct 23, 2024 | News

Facebook and Instagram are full of AI, and the company has partnered with Lumen to make sure its network can keep up.

Verizon technicians installing a 5G node in Indianapolis. Image sourced from Verizon and is property of Verizon.
Is fixed wireless internet the wave of the future?

by | Oct 22, 2024 | News

Verizon’s 5G and 4G LTE home internet business is growing fast, but it could soon have 30 million fiber customers.

Mounted flag with Frontier's logo
Will Verizon’s Purchase of Frontier be Good for Customers?

by | Oct 22, 2024 | News

Verizon and Frontier want to merge, but Frontier customers could get charged $10 more per month.

SpaxeX rocket launches
SpaceX caught its rocket booster, but can it make Starlink internet 10 times faster?

by | Oct 19, 2024 | News

SpaceX can reuse rocket boosters, but can it really increase Starlink internet speeds by 10X?

FCC Restores Net Neutrality Protections
Is Uncle Sam coming for your internet data cap?

by | Oct 18, 2024 | News

The FCC is investigating data caps. Can you get an unlimited data plan where you live?

T-Mobile Announces 5G On Demand Internet for Commercial Industries

by | Oct 10, 2024 | News

T-Mobile’s 5G On Demand can help industries cut costs, support remote production, enhance operational efficiency, and boost deployment speed and flexibility.

T-Mobile Customers in Hurricane Zones Get Early Access to Starlink Satellite Texting

by | Oct 9, 2024 | Emergency, News

T-Mobile customers may be able to send text messages via satellite in hurricane zones.

Photo of Starlink dish outside on grass
Starlink Standard Kit Priced at $349, Down From $599

by | Oct 9, 2024 | News

The Starlink standard dish is now priced at $349, but you could get fees or discounts depending on your address.

Phone and Internet Providers Work To Restore Connectivity After Hurricane Helene

by | Oct 8, 2024 | Emergency, News

Mobile phone and internet providers rush in to help after Hurricane Helene.

Starlink dish sitting in the grass
Starlink Offers Free Service to Victims of Hurricane Helene

by | Oct 3, 2024 | Emergency, News

Starlink offers one free month of internet service to Hurricane Helene survivors. Learn how to apply.

Satellite Internet Connects Communities after Hurricane Helene

by | Oct 2, 2024 | Emergency, News

Starlink proved itself in the aftermath of Hurricane Helene. Does every home need a Dishy?