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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Previously writing under the name Rebecca Palmer, Chili’s work as a writer, reporter, and editor has appeared in a wide range of news, consumer tech, and business publications.

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Verizon to Buy Frontier Communications for $20 Billion

by | Sep 5, 2024 | Brand Guides

Verizon has announced plans to purchase Frontier Communications for $20 billion. Learn how customers could be affected.

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Verizon May Acquire Fiber Internet Competitor Frontier

by | Sep 4, 2024 | News

Verizon could acquire Frontier Communications for a combined 18.7 million fiber connections.

Man carries Starlink Mini dish in backpack
Musk Offers His Starlink Roam 50GB Dish to the General Public

by | Sep 3, 2024 | Equipment Guides, News, Technology

The Starlink Mini is here! Get the details, read about prices, and get power bank recommendations.

Frontier Offers 7 Gig Internet

by | Aug 27, 2024 | Internet Speed Guides, News

Frontier offers speeds up to 7 gigs across its fiber footprint, but is it worth the cost?

Young woman working on laptop while sitting on park bench One young woman sitting on a bench in the park and using laptop on sunny day 25-29 Years Stock Photo
Libraries and Public Schools May Offer More Free Mobile Hotspots

by | Jul 25, 2024 | Equipment Guides

Learn about checking out free public hotspots from schools and local libraries.

Woman frustrated by internet outage
How To Stay Connected in a Natural Disaster

by | Jul 23, 2024 | Emergency, How-To

Build a climate change disaster toolkit, and get tips on staying connected in a hurricane.

WOW low-income internet feature image
How To Get Low-Income Internet through WOW!

by | Jun 21, 2024 | Brand Guides, How-To, Low-Income

WOW! is no longer part of the ACP, but you can get simplified pricing plans for $30 per month.

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Does Starlink Offer Low-Income Internet?

by | May 29, 2024 | Brand Guides, FAQ, Low-Income

Starlink never offered low-income internet, and the end of ACP won’t change that.

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How To Get Low-Income Internet Through Breezeline

by | May 23, 2024 | Brand Guides, FAQ, Low-Income

Breezeline offers two cheap plans for basic internet, but only one requires income qualification.

Woman working at desk with a computer
Brightspeed brings fiber internet to 1M+ homes in 20 states

by | May 15, 2024 | Brand Guides, News

Fast fiber internet from Brightspeed could be coming to your neighborhood If you live in the South or Midwest, NJ, or PA. Read about plans to replace DSL infrastructure by 2026.

man in front of computer monitor looking frustrated
Got Slow Internet? 4 Cold, Hard Facts (And 6 Solutions to Everyday Errors)

by | Apr 9, 2024 | How-To, Technology

It’s not me, it’s you: Why slow internet isn’t always a problem on your end.

Illustration of rural communities conencted by high speed internet
How fast should your internet be? The FCC now says 100Mbps

by | Mar 14, 2024 | Industry Exclusive/Entertainment, News

Download speeds of 25Mbps are no longer fast enough to fully participate in modern society, according...