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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

News - Verizon Achieves 5.5 Gig Download Speeds on 5G
Is Verizon’s Three-Year Price Guarantee All Hype?

by | Apr 4, 2025 | News

Verizon now has a three-year price guarantee on mobile and internet plans. Should you switch?

senior woman on phone using laptop
T-Mobile Buys New Fiber Internet Infrastructure

by and | Apr 2, 2025 | News, Technology

T-Mobile already made a big splash with its 5G Home Internet service, but now the cellular carrier is also offering fiber internet.

Woman at home searching for an internet service provider on laptop
Xfinity Rolls Out Free Speed Boost for Mobile and Internet Customers

by | Mar 13, 2025 | News

Do you qualify for Xfinity’s free speed boost for internet and mobile customers? Find out.

News - Verizon Achieves 5.5 Gig Download Speeds on 5G
Get a Free TV or VR Headset When You Switch to Verizon Home Internet

by | Mar 11, 2025 | News

This month, you can get a free TV or VR headset when you switch to Verizon Home Internet.

Starlink logo inside white bubble on dark background featuring satellite print pattern
Starlink Standard Receivers Go On Sale for $149

by | Feb 28, 2025 | News

Some Starlink customers get cheap plans and a big Dishie discount, but others get a waitlist.

Starlink logo inside white bubble on dark background featuring satellite print pattern
Starlink Mini on Sale for $499

by | Feb 27, 2025 | News

You can now get $100 off the Starlink Mini, but what do you need to know before you order?

Taking T-Mobile’s direct-to-device satellite texting for a spin

by | Feb 20, 2025 | News

Learn about our real-world testing of T-Mobile’s satellite text messaging service.

New York Requires Internet Providers to Offer $15 or $20 Plans to Low-Income Residents

by | Feb 5, 2025 | News

New York says internet providers must offer $15 or $20 low-income plans. Get the details.

Brightspeed low-income internet feature image
Brightspeed Covers $30 Subsidy for ACP Recipients

by | Jan 14, 2025 | Brand Guides, How-To, Low-Income

Brightspeed is replacing the ACP discount with funds from its own coffers. Get the details.

News - Verizon Achieves 5.5 Gig Download Speeds on 5G
Verizon Achieves 5.5 Gig Download Speeds on 5G

by | Jan 10, 2025 | News

Blimey! Verizon clocked 5G speeds of 5.5Gbps in a lab environment. What does it mean for you?

AT&T Guarantee Graphic featured image
Is New Customer Guarantee a Reason To Choose AT&T?

by | Jan 9, 2025 | News

AT&T is on a mission to set itself apart as the leader in converged services, and...

camping woman connects to internet with Starlink Mini.
Musk Solves the Starlink Mini Power Problem

by | Dec 18, 2024 | Equipment Guides, News

You can now power the Starlink Mini through USB. But do you have the right power bank?