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Overview of internet satisfaction and availability in Ohio

A cable connection is your best bet for internet in Ohio—cable provider Spectrum covers almost the entire state, offering well-priced plans with speeds up to a gigabit and no monthly data restrictions. You can also find AT&T internet (including AT&T’s unbeatable fiber packages) in about a quarter of the Buckeye State. T-Mobile 5G Home Internet is another solid option, with budget-friendly packages that deliver solid speeds for a small household.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Ohio.

That ranks Ohio 18th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Ohio

 3.8/5 average customer satisfaction rating
 18th national ranking for customer satisfaction

$87.70 average price per payment for internet, per household

91.1% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

Population:
11,727,377 people

2.46 average people per household

$62,654 average income per household

42 average age per household

58% of population employed

89

3% higher than national average

Ranked 21st nationally

80

10% higher than national average

Ranked 27th nationally

99%

14% higher than national average

Ranked 19th nationally

83%

6% higher than national average

Ranked 16th nationally

Average download speed
172.7 Mbps

11.04% lower than national average
Ranks 34th nationally

Average upload speed
39.8 Mbps

30.33% lower than national average
Ranks 41st nationally
Compare your speed to the Ohio average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Ohio

Provider Avg download speed Avg upload speed Availability Order online
XFINITY 219.1 Mbps 17.78 Mbps 95.78% View Plans for Xfinity
MetroNet 209.06 Mbps 175.04 Mbps 52.22% View Plans for Metronet
Cox Communications 202.04 Mbps 15.06 Mbps 95.73% View Plans for Cox Communications
altafiber 187.08 Mbps 109.38 Mbps 85.26% View Plans for altafiber
Spectrum 186.72 Mbps 13.85 Mbps 48.9% View Plans for Spectrum
99% of people in Ohio have access to 100Mbps or faster broadband, ranking 17th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Satellite 124.09 Mbps 34.99% 95.02% See all providers for Satellite
Fixed Wireless 84.07 Mbps 48.53% 76.12% See all providers for Fixed Wireless
Fiber 2322.69 Mbps 80.05% 73.73% See all providers for Fiber
DSL 183.42 Mbps 62.8% 69.76% See all providers for DSL
Cable 926 Mbps 95.63% 52.74% See all providers for Cable
5G Home 238.12 Mbps 93.22% 57.3% See all providers for 5G Home

Best cities for internet in Ohio

Cities in Ohio with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Rocky River 250.15 Mbps 121.29 Mbps 78% AT&T
Avon 226.7 Mbps 15.2 Mbps 100% Spectrum
East Cleveland 223.49 Mbps 150.27 Mbps 58% AT&T
Marion 216.56 Mbps 83.49 Mbps 100% Frontier
Steubenville 214.65 Mbps 18.97 Mbps 97% XFINITY
Hamilton 213.94 Mbps 72.12 Mbps 76% altafiber
Middletown 209.27 Mbps 29.36 Mbps 73% altafiber
Brook Park 208.77 Mbps 27.92 Mbps 64% AT&T

Rocky River is the best city in Ohio for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Avon and East Cleveland also earn top rankings, according to our data.

The most connected cities in Ohio

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Columbus 902,449 100% 100% 100%
Centerville 24,510 100% 100% 100%
Cleveland 370,365 100% 100% 100%
Massillon 32,179 100% 100% 100%
Akron 190,273 100% 100% 100%
Dayton 137,305 100% 100% 100%
Monclova 3,779 100% 100% 100%
Canton 70,589 100% 100% 100%

Columbus is the most internet-connected city in Ohio. Columbus makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Columbus's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Centerville and Cleveland also make it to the top of our list.

Top cities in Ohio

Columbus

Population: 902,449

Median income: $63,935

198.11 Mbps
avg. download speed

42.88 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Verizon Home Internet

Cleveland

Population: 370,365

Median income: $43,451

181.6 Mbps
avg. download speed

54.48 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP

Cincinnati

Population: 308,870

Median income: $62,350

176.88 Mbps
avg. download speed

50.17 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Spectrum

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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