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Overview of internet satisfaction and availability in Ohio

A cable connection is your best bet for internet in Ohio—cable provider Spectrum covers almost the entire state, offering well-priced plans with speeds up to a gigabit and no monthly data restrictions. You can also find AT&T internet (including AT&T’s unbeatable fiber packages) in about a quarter of the Buckeye State. T-Mobile 5G Home Internet is another solid option, with budget-friendly packages that deliver solid speeds for a small household.

Internet providers received an average satisfaction rating of 3.8 out of 5 stars from customers in Ohio.

That ranks Ohio 18th nationwide for internet customer satisfaction.

Learn more about our methodology

Internet customer satisfaction in Ohio

 3.8/5 average customer satisfaction rating
 18th national ranking for customer satisfaction

$87.70 average price per payment for internet, per household

91.1% of the time, advertised speeds meet household needs

3.8/5 average customer service rating of internet services

3.8/5 average reliability rating of services state-wide

Population:
11,799,448 people

2.46 average people per household

$62,654 average income per household

42 average age per household

58% of population employed

89

3% higher than national average

Ranked 21st nationally

82

20% higher than national average

Ranked 34th nationally

99%

13% higher than national average

Ranked 38th nationally

83%

6% higher than national average

Ranked 16th nationally

Average download speed
125 Mbps

9% lower than national average
Ranks 31st nationally

Average upload speed
42.3 Mbps

27.61% lower than national average
Ranks 40th nationally
Compare your speed to the Ohio average with our Speed Test.
If you’re looking for additional information about HighSpeedInternet.com or the products, services and trends we write about, please reach out to us at press@highspeedinternet.com.

Fastest internet providers in Ohio

Provider Avg download speed Avg upload speed Availability Order online
Brightspeed 321.18 Mbps 287.67 Mbps 76.84% View Plans for Brightspeed
XFINITY 224.82 Mbps 21.21 Mbps 95.78% View Plans for Xfinity
Cox Communications 224.53 Mbps 29.74 Mbps 95.73% View Plans for Cox Communications
MetroNet 220.48 Mbps 207.4 Mbps 52.22% View Plans for Metronet
altafiber 210.1 Mbps 155.86 Mbps 85.26% View Plans for altafiber
99% of people in Ohio have access to 100Mbps or faster broadband, ranking 37th nationally.

Internet by tech type

Internet tech type Avg download speed % of people with access % availability Learn more
Cable 948.01 Mbps 95.05% 53.58% See all providers for Cable
5G Home 237.82 Mbps 93.66% 56.5% See all providers for 5G Home
DSL 183.76 Mbps 62.36% 69.7% See all providers for DSL
Fiber 2404.24 Mbps 82.05% 64.62% See all providers for Fiber
Fixed Wireless 84.07 Mbps 48.24% 76.12% See all providers for Fixed Wireless
Satellite 122.72 Mbps 34.78% 95.24% See all providers for Satellite

Best cities for internet in Ohio

Cities in Ohio with the fastest internet

City Avg download speed Avg upload speed Fiber availability Fastest provider
Euclid 294.97 Mbps 175.43 Mbps 77% AT&T
Findlay 270.36 Mbps 75.98 Mbps 74% AT&T
Berea 263.33 Mbps 141.74 Mbps 62% Breezeline
Rocky River 249.09 Mbps 105.28 Mbps 79% AT&T
Parma 238.08 Mbps 77.16 Mbps 68% AT&T
Eastlake 234.41 Mbps 156.61 Mbps 71% AT&T
Bedford 229.38 Mbps 77.94 Mbps 64% AT&T
Steubenville 229.08 Mbps 29.53 Mbps 97% Frontier

Euclid is the best city in Ohio for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Findlay and Berea also earn top rankings, according to our data.

The most connected cities in Ohio

City Population Percent with access to high speed internet Percent with access to fiber internet Percent with access to 3+ providers
Columbus 902,449 100% 100% 100%
Cleveland 370,365 100% 100% 100%
Massillon 32,179 100% 100% 100%
Centerville 24,510 100% 100% 100%
Grove City 41,423 100% 100% 100%
Monclova 3,779 100% 100% 100%
Akron 190,273 100% 100% 100%
Canton 70,589 100% 100% 100%

Columbus is the most internet-connected city in Ohio. Columbus makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Columbus's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Cleveland and Massillon also make it to the top of our list.

Top cities in Ohio

Columbus

Population: 902,449

Median income: $63,935

184.2 Mbps
avg. download speed

37.13 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Breezeline

Cleveland

Population: 370,365

Median income: $43,451

192.3 Mbps
avg. download speed

62.85 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
Cox Communications

Cincinnati

Population: 308,870

Median income: $62,350

193.14 Mbps
avg. download speed

84.34 Mbps
avg. upload speed

100% have access to high speed internet

100% have access to fiber internet

100% have access to 3 or more providers

Fastest ISP
T-Mobile

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Methodology

HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.

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