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Verizon Customer Reviews

Overall customer satisfaction rating: 3/5

Share your experience as a Verizon home internet customer. What makes this provider stand out? Has the service performed well for your household? Good or bad, we want to know how you rate Verizon. Keep reading to see what other customers have to say.

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What people really say about Verizon

Who knows Verizon better than the people who use it? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service, and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.

(5/5)

 

“I’m a senior not working and limited income, I beg Verizon to lower my monthly plan BUT THEY REFUSED so I had to cancel cause of financial problems.”

– Mirta S

(5/5)

 

“Great speed, average around 150mbps in the downtown area. Their equipment is super simple to use and work with. Prices are unbeatable for us at $35 a month.”

– Richard B

(5/5)

 

“Verizon is the best and fastest internet service. I will use no other product or service if its not from Verizon. If your a gamer like myself, I highly recommend this service. I guarantee you will not be disappointed. Just for the record, I am not just saying this to win free internet. I am very serious about my gaming time, Verizon really is the honeypot that Winnie the Pooh loves.”

– Desmond B

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1196 Verizon customer reviews.

Verizon

Verified U | 05-23-2023

I have only been with Verizon for 3 months. I choose them because of the price they offered. I had an issue with my router and they were able to fix it quickly. No opinion yet on what can be done better.

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Verizon

Verified U | 05-23-2023

They have reliable service but sometimes they want to charge for extra thing. That are standard

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Verizon

Verified U | 05-23-2023

Usually reliable, sometimes slow, pretty expensive for the quality, would switch if found something comperable

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Verizon

Verified U | 05-23-2023

Verizon has been a reliable company that j have used for 20 years. They could give a senior citizens discount for long time loyal customers.

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Verizon

Verified U | 05-21-2023

Verizon is ok, but sometimes a problem may arise. To better situations, they could do a faster service.

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Verizon

Verified U | 05-21-2023

Reliability is very important to be and Verizon comes through. Their service did not disappoint.

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Verizon

Verified U | 05-20-2023

I like this service and it had a good quality. It provided a good customer services

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Verizon

Verified U | 05-20-2023

Its standard has decent service .A bit overpriced has a few good features its ok

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Verizon

Verified U | 05-20-2023

I like being able to contact them and they respond fast. They could charge or tell us better the bill .

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Verizon

Verified U | 05-19-2023

I like their customer service my issues was resolved swiftly without needing to call again, also the wait time was fair

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