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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

Man carries Starlink Mini dish in backpack
Will New Low Pricing from Starlink Boost Subscriber Numbers?

by | Sep 28, 2024 | Brand Guides, News

Depending on where you live, you could get a Starlink dish for $299.

T-Mobile jeep
T-Mobile Plans AI Customer Service, Wi-Fi 7 Gear, and More Fiber Internet

by | Sep 20, 2024 | News

T-Mobile hopes AI, tech, and fiber will help it get to 24 million home internet customers.

Man carries Starlink Mini dish in backpack
Starlink Offers $50, 50GB Plan to All

by | Sep 16, 2024 | News

You can now get Starlink for as little as $50 per month, but you get only 50GB per month.

Connection speed displayed on smartphone screen
Xfinity Signs Up More Than 7 Million Mobile Customers

by | Sep 11, 2024 | News

Xfinity has signed up more than 7 million customers since it launched mobile service in 2017.

Verizon logo
Verizon to Buy Frontier Communications for $20 Billion

by | Sep 5, 2024 | Brand Guides

Verizon has announced plans to purchase Frontier Communications for $20 billion. Learn how customers could be affected.

Verizon sign outside surrounded by greenery and flowers
Verizon May Acquire Fiber Internet Competitor Frontier

by | Sep 4, 2024 | News

Verizon could acquire Frontier Communications for a combined 18.7 million fiber connections.

Man carries Starlink Mini dish in backpack
Musk Offers His Starlink Roam 50GB Dish to the General Public

by | Sep 3, 2024 | Equipment Guides, News, Technology

The Starlink Mini is here! Get the details, read about prices, and get power bank recommendations.

Frontier Offers 7 Gig Internet

by | Aug 27, 2024 | Internet Speed Guides, News

Frontier offers speeds up to 7 gigs across its fiber footprint, but is it worth the cost?

Young woman working on laptop while sitting on park bench One young woman sitting on a bench in the park and using laptop on sunny day 25-29 Years Stock Photo
Libraries and Public Schools May Offer More Free Mobile Hotspots

by | Jul 25, 2024 | News

Learn about checking out free public hotspots from schools and local libraries.

Woman frustrated by internet outage
How To Stay Connected in a Natural Disaster

by | Jul 23, 2024 | Emergency, How-To

Build a climate change disaster toolkit, and get tips on staying connected in a hurricane.

WOW low-income internet feature image
How To Get Low-Income Internet through WOW!

by | Jun 21, 2024 | Brand Guides, How-To, Low-Income

WOW! is no longer part of the ACP, but you can get simplified pricing plans for $30 per month.

Starlink low-income internet feature image
Does Starlink Offer Low-Income Internet?

by | May 29, 2024 | Brand Guides, FAQ, Low-Income

Starlink never offered low-income internet, and the end of ACP won’t change that.