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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

Woman working at desk with a computer
Brightspeed brings fiber internet to 1M+ homes in 20 states

by | May 15, 2024 | Brand Guides, News

Fast fiber internet from Brightspeed could be coming to your neighborhood If you live in the South or Midwest, NJ, or PA. Read about plans to replace DSL infrastructure by 2026.

man in front of computer monitor looking frustrated
Got Slow Internet? 4 Cold, Hard Facts (And 6 Solutions to Everyday Errors)

by | Apr 9, 2024 | How-To, Technology

It’s not me, it’s you: Why slow internet isn’t always a problem on your end.

Illustration of rural communities conencted by high speed internet
How fast should your internet be? The FCC now says 100Mbps

by | Mar 14, 2024 | Industry Exclusive/Entertainment, News

Download speeds of 25Mbps are no longer fast enough to fully participate in modern society, according...