Compañías de Internet en Lexington, KY

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David K | 11-05-2025

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I have had spectrum service for many years even before their name was not Spectrum. Each time there has been a problem the repair person is very courteous and quite capable of diagnosing and fixing the problem. Spectrum is expensive compared to other options however I believe the quality is much better.

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Roshan A | 09-21-2025

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A technican came to fix my neighbors internet, the idiot also cut our internet line. I called services, the earliest they could send a technician to fix my issue was the next evening! So we waited, never reviewed a call, we were at home looking out side, no cars came, no one came and rang the door bell and suddenly we get a message, appointment canceled, this led to tremendous stress because we have people who work from home and run online businesses, we rely on the internet. After calling spectrum once again and talking to "leadership" they spoke rudely and said dispatch would call within 90 mintues and see when they could send a technician, the dispatch never called!, at this point we have been stressed, Angry and have lost money. The service is terrible, the workers are even worse and so is the "leadership" at this point I am canceling my services and telling any family friend and anyone I know to cancel and change their service, this is the lowest quality of service I have ever seen from any business. I hope if you are reading this you cancel your subscription or ever buy any of their service if yoy haven't!

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Jean M | 06-17-2025

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Up until last year, Service was not consistent. The customer representatives do not know their job or their information. I was told last year that I can call back every so often to check to see if they have new promotions to lower my bill. I’m sure as you guess when I did call no one seems to know what I was talking about. They had no options to lower my bill. My bill was $41.99 within a few months it went up to $50 after I was told that it would go up about $10 the next year then I get my bill for this month. It is $68 when I called there’s no option to lower my bill will also during that call. I’m told him my bill will be at least 80 $90 by this time next year. Spectrum know they are the only company available in most areas and customers have no other choice but to either pay the prices I’ll go without Internet. I’m in the process of looking for another company now. My suggestion is if there is a company other than spectrum available in your area, you should go out with them

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