Compañías de Internet en Kearney, MO

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Michael S | 08-29-2024

I tried for 2 solid months for Spectrum to help me lower my bill and maintain a loyal customer of over 20 years. I spent multiple hours on the phone with multiple people. Every time they would tell me one offer and then then it would end up being different. I went into the store 2 different times once again spending hours trying to work something out. They ultimately offered my Spectrum Choice 15 (ridiculous service) and a XUMO stream box (absolute junk). I couldn't take it anymore and have changed to You Tube TV and have never been happier. Spectrum business model needs real help. You have no interest in maintaining your existing loyal customer base rather you want to offer new folks a way better deal. Then literally a week after I cancel you send me this offer for $79.99 and then a week later same deal for $69.99. I will never again use Spectrum because of the horrible customer service experience.

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Lisa K | 06-14-2024

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Had them for 30 years raised my bill 5 times in last year. I would not get them if your looking. They changed not willing to help you on better deal. Paying 87 just for internet say it's going to raise to 111 next year. I'm going elsewhere. Friends and neighbors have spectrum. They all pay lower 70"s all pay different price. People are rude. I advise you go elsewhere.spectrum sucks

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