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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

T-Mobile jeep
T-Mobile Plans AI Customer Service, Wi-Fi 7 Gear, and More Fiber Internet

by | Sep 20, 2024 | News

T-Mobile hopes AI, tech, and fiber will help it get to 24 million home internet customers.

Man carries Starlink Mini dish in backpack
Starlink Offers $50, 50GB Plan to All

by | Sep 16, 2024 | News

You can now get Starlink for as little as $50 per month, but you get only 50GB per month.

Connection speed displayed on smartphone screen
Xfinity Signs Up More Than 7 Million Mobile Customers

by | Sep 11, 2024 | News

Xfinity has signed up more than 7 million customers since it launched mobile service in 2017.

Verizon logo
Verizon to Buy Frontier Communications for $20 Billion

by | Sep 5, 2024 | Brand Guides, News

Verizon has announced plans to purchase Frontier Communications for $20 billion. Learn how customers could be affected.

Verizon sign outside surrounded by greenery and flowers
Verizon May Acquire Fiber Internet Competitor Frontier

by | Sep 4, 2024 | News

Verizon could acquire Frontier Communications for a combined 18.7 million fiber connections.

Man carries Starlink Mini dish in backpack
Musk Offers His Starlink Roam 50GB Dish to the General Public

by | Sep 3, 2024 | Equipment Guides, News, Technology

The Starlink Mini is here! Get the details, read about prices, and get power bank recommendations.

Frontier Offers 7 Gig Internet

by | Aug 27, 2024 | Internet Speed Guides, News

Frontier offers speeds up to 7 gigs across its fiber footprint, but is it worth the cost?

Young woman working on laptop while sitting on park bench One young woman sitting on a bench in the park and using laptop on sunny day 25-29 Years Stock Photo
Libraries and Public Schools May Offer More Free Mobile Hotspots

by | Jul 25, 2024 | News

Learn about checking out free public hotspots from schools and local libraries.

Woman frustrated by internet outage
How To Stay Connected in a Natural Disaster

by | Jul 23, 2024 | Emergency, How-To

Build a climate change disaster toolkit, and get tips on staying connected in a hurricane.

WOW low-income internet feature image
How To Get Low-Income Internet through WOW!

by | Jun 21, 2024 | Brand Guides, How-To, Low-Income

WOW! is no longer part of the ACP, but you can get simplified pricing plans for $30 per month.

Starlink low-income internet feature image
Does Starlink Offer Low-Income Internet?

by | May 29, 2024 | Brand Guides, FAQ, Low-Income

Starlink never offered low-income internet, and the end of ACP won’t change that.

Woman working at desk with a computer
Brightspeed brings fiber internet to 1M+ homes in 20 states

by | May 15, 2024 | Brand Guides, News

Fast fiber internet from Brightspeed could be coming to your neighborhood If you live in the South or Midwest, NJ, or PA. Read about plans to replace DSL infrastructure by 2026.