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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

man in front of computer monitor looking frustrated
Got Slow Internet? 4 Cold, Hard Facts (And 6 Solutions to Everyday Errors)

by | Apr 9, 2024 | How-To, Technology

It’s not me, it’s you: Why slow internet isn’t always a problem on your end.

Illustration of rural communities conencted by high speed internet
How fast should your internet be? The FCC now says 100Mbps

by | Mar 14, 2024 | Industry Exclusive/Entertainment, News

Download speeds of 25Mbps are no longer fast enough to fully participate in modern society, according...