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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

AT&T versus Verizon
Verizon Wireless vs. AT&T Wireless

by | Aug 19, 2025 | Provider Comparisons (Versus)

Verizon has the slight edge here, but both carriers offer reliability and reasonable prices.

Man using laptop and phone at home
How to Check Your Internet Speed

by and | Aug 18, 2025 | FAQ, Internet Speed Guides

Take a quick speed test, then learn what the results mean and get troubleshooting tips.

Everything You Need to Know About Verizon Hotspots

by | Aug 18, 2025 | Equipment Guides

Choose the best personal hotspot, mobile hotspot device, and data-only plan for your needs.

How to Install CenturyLink Internet
How to Install CenturyLink Internet

by and | Aug 7, 2025 | Brand Guides, Equipment Guides, FAQ

If you’re shopping for a new Internet Service Provider (ISP), you’re probably wondering about the installation process. How long does it take? Will you need to drop a bunch of cash for a professional installation? Or can you just do it yourself? We’ll answer all those questions and more in this guide to CenturyLink installation.

How To Get High-Speed Wi-Fi While Traveling

by and | Aug 6, 2025 | How-To

Get easy travel Wi-Fi using your own smartphone or see our list of chains with free hotspots.

9 Reasons To Get Fiber Internet Installed (While It’s Still Free)

by | Aug 4, 2025 | Internet Speed Guides, News

On the fence about fiber? Read how it could bring health, wealth, and high-speed happiness.

man using tablet on train
Best Hotspot Data Plans of 2026

by | Jul 30, 2025 | Brand Guides

Learn why all-in-one smartphone plans are the best way to get hotspot data in 2025.

What to Expect When T-Mobile Takes Over

by | Jul 29, 2025 | News

Find out what to expect after T-Mobile acquires Lumos, Metronet, and UScellular.

Optimum logo with illustrated icon of arrow pointing up with dollar sign overtop to communicate Optimum price hikes
What Do You Actually Pay for Optimum Internet?

by | Jul 15, 2025 | Brand Guides, Internet Buying Guides

Optimum raises monthly prices after 12 and 24 months. Know what to expect.

Internet Facts and Statistics 2025

by | Jul 14, 2025 | Data and Research, Featured

Get all the most important stats and facts and about internet cost, usage, and access in 2025.

Young woman working on laptop while sitting on park bench One young woman sitting on a bench in the park and using laptop on sunny day 25-29 Years Stock Photo
Why is My Hotspot Not Working?

by and | Jul 10, 2025 | How-To, Technology

Expert tips to get your hotspot back up and running

News - Industry Groups Sue to Block Click-to-Cancel Rule
FTC’s “Click-to-Cancel” Rule Dead in the Water

by | Jul 10, 2025 | News

The FTC’s click-to-cancel rule was all set for July, but it’s been blocked by an appeals court.