Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Previously writing under the name Rebecca Palmer, Chili’s work as a writer, reporter, and editor has appeared in a wide range of news, consumer tech, and business publications.

by Peter Christiansen and Chili Palmer | Oct 31, 2024 | How-To
The technophile’s guide to SpaceX’s Starlink satellite internet

by Chili Palmer | Oct 30, 2024 | News
A new $1B purchase from Corning will mean faster fiber internet installation from AT&T.

by Chili Palmer | Oct 30, 2024 | News
Verizon has released a free version of its family tracking app, complete with an SOS button.

by Chili Palmer | Oct 30, 2024 | Emergency, How-To
Get your tech bug-out bag ready to go, and get tips on staying connected in a disaster.

by Chili Palmer | Oct 25, 2024 | News
Spectrum’s new portal means same-day internet signups for apartment dwellers, but should you still shop around for service?

by Chili Palmer | Oct 25, 2024 | News
Google adds Frontier Business internet to its list of verified peering partners. How do you benefit?

by Chili Palmer | Oct 24, 2024 | News
Some businesses and homes in Maine are getting free Starlink kits, but can they afford $120 in service charges every month?

by Chili Palmer | Oct 23, 2024 | News
Facebook and Instagram are full of AI, and the company has partnered with Lumen to make sure its network can keep up.

by Chili Palmer | Oct 22, 2024 | News
Verizon’s 5G and 4G LTE home internet business is growing fast, but it could soon have 30 million fiber customers.

by Chili Palmer | Oct 22, 2024 | News
Verizon and Frontier want to merge, but Frontier customers could get charged $10 more per month.

by Chili Palmer | Oct 19, 2024 | News
SpaceX can reuse rocket boosters, but can it really increase Starlink internet speeds by 10X?

by Chili Palmer | Oct 18, 2024 | News
The FCC is investigating data caps. Can you get an unlimited data plan where you live?