Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | May 21, 2025 | Brand Guides
Get unlimited Wi-Fi on the go with unlimited hotspot data, or try new satellite and 5G options.
by Chili Palmer | May 16, 2025 | News
The FCC approved the merger between Verizon and Frontier. Get the details.
by Chili Palmer | May 16, 2025 | News
Read about the proposed merger between Spectrum and Cox and see how prices could change.
by Chili Palmer | May 16, 2025 | News
Optimum adds mesh extenders, tech support, and streaming services to home internet offerings.
by Peter Holslin and Chili Palmer | May 15, 2025 | Brand Guides, Emergency
Learn how to turn your phone into a mobile hotspot and get online anywhere you go.
by Peter Holslin and Chili Palmer | May 15, 2025 | Technology
Mobile hotspots are the energy bars of internet service, giving you quick and easy Wi-Fi while on the go.
by Chili Palmer | May 8, 2025 | Brand Guides
Find out what you will really owe Spectrum every month when you sign up for internet service.
by Chili Palmer | Apr 24, 2025 | Brand Guides, Internet Buying Guides
Find out what to expect on your first Cox internet bill.
by Chili Palmer | Apr 22, 2025 | News
Optimum’s new ad campaign says not to take slow for an answer. Learn about bundle deals.
by Chili Palmer | Apr 15, 2025 | How-To
You could save by bundling, but it’s not guaranteed. Get the details so you can decide.
by Peter Holslin, Dave Schafer, and Chili Palmer | Apr 14, 2025 | FAQ, Technology
It’s hard to get anything done in today’s world without an internet connection. Fortunately, free public Wi-Fi has been popping up all over the country, saving us all from draining our data plans. Known as hotspots, these helpful connections make getting Wi-Fi access on the go easy. But how exactly does a hotspot work? And how can you find one near you?
by Chili Palmer | Apr 9, 2025 | News
T-Mobile offers more than $1,000 to customers who sign up by May 15. Get the details.